Climate Design Systems, LLC

I recently used Climate Design new plumbing service to replace an old tired looking tub/shower enclosure with a walk in shower. I have been looking for close to a year get this project done and have run into more road blocks.. the job is too small, you live to far away, you can’t have a walk in shower up here, it was both overprice and under priced … but I got none of that with Climate Design. Jake, Paul and Mitch were all a pleasure to work with. Paul and Mitch were perfect gentlemen and respected my home. They completely lined my stairs and upstairs with heavy paper as to not ruin my hardwood floors. Mitch made sure when he was mudding and sanding that he contained as much of the dust in the bathroom. He always cleaned up after himself by sweeping and vacuuming. . Both always set my expectations as to what would be accomplished each day – I was promised that I would be able to use the new walk in shower the next day and the promise was kept. The installation went much smoother than I expected – I was expecting plumbing issues or flooring issues – there were none. I now have a beautiful walk in shower and a bathroom that makes be smile every day. I am so glad that I went with Climate Design and would not hesitate to use them for other plumbing jobs.

Our experience with Climate Design has been great!nJake & his team of field technicians do a great job! Thorough & knowledgeable which we really appreciated!nThis is a company with integrity that totally stands by its workmanship & products they sell!

I've used this company for 8 years at several homes, and have been consistently beyond thrilled with their service. Service tech Brian called ahead to let me know he would arrive EARLY (!), was polite, professional, and thorough, and explained everything to me in laymen's terms. He also took the initiative to research the age of my equipment, and when I asked an obscure question, he said he didn't know but would (and did!) find out. He even had to chase down a replacement for an outdated part, and I was still only charged the quoted price which includes a year warranty on the work. Great customer service and comfort knowing my home heating system is in good hands!

I called late at night and spoke with a guy named Jake and told him about my situation with my burner and the light blinking and my burner not consistently working. So the OIL gauge I had somehow stopped reading and my tank went dry and sludge and grime was apparently flooding the filter. I didn't know this at first. He walked me through a few troubleshooting steps but once I FAILED at those he immediately called his tech Steve. Steve I remembered had been to my house once before to do a yearly cleaning. He came by that same night at 9PM to double check the situation. He concluded that the issue started with the tank going empty and sending sludge through the line. The other more concerning issue was coming from my Chimney. Without Steve knowing about how Chimneys work I don't think I would have ever found out about the issue. So they referred me to 5* guy who came to the house the following day cleaned and gutted the whole chimney. Once he was finished Jake's team was back at the house resetting the burner and just like that my house was on it's way back up to 70* after being at 50* for about 2 days! These guys go above and beyond and their knowledge of the systems and also their attention to detail is remarkable. Jake and Steve from Climate Design Systems earned a client for life and it seems like they're a great company to do business with!

They installed a new water heater that is not energy efficient and not eligible for Mass Save Rebate. The rebate was declined saying the water heater UEF was less than 0.68.nWhen checking the Bradford White website for the model number that they installed, it said it was a discontinued model.