Klamath Pump Center

We have used them in the past and were great! Had an issue with our pressure tank and called them again. I explained my issue over the phone and they came over and said I needed a plumber instead. He was in and out in less than 10 minutes. Imagine my surprise when I got a bill for $125! I understand he had to take time to come out and I’m happy to pay for the visit but $125?! They say that’s their standard visit price and they don’t tell you that ahead of time so be warned if they even show up at your house, that’s how much you’re getting billed even if they aren’t able to fix your issue.

Our well pump quit, I called Klamath Pump and they had a crew out within an hour. They were professional, courteous, knowledgeable and answered all my questions. They had the water running within an hour. Thanks!nnI haven't seen a bill yet, but travel time still costs the company money. Salaries and equipment are not cheap. Having run a small business I understand.

I just got off the phone with Paula and she was wonderful!!nnShe explained many things about a pump and what all goes into an estimate. She was patient and was willing to work with us to help a family member who needed their pump fixed. She scheduled an appointment for the next day and was truly concerned about getting water to this family member.nnI would recommend them to anyone that wishes to be treated with kindness and respect and wanting to be treated fairly and compassionately.nnThank you Paul and Klamath Pump

The lady who answered the phone was rude and condescending. If she worked at my company, she'd be fired, she's costing this company business! And charging $100 an hour shop to shop is ludicrous. Guess I know what business I need to start locally! You guys need some competition!! Despite the lack of customer service, the guy that came out was fairly friendly, and knew what he was doing.

Terrible front desk lady!!! They do not like to work with you and threaten collections for just a simple question. If there was a negative I would have put it. Terrible terrible terrible.