Coastal Drain And Sewer

Discovered standing water in the basement during one of the “atmospheric rivers” coming through town. Traced it to a clogged downspout drain. Notified Ron at Coastal, who offered reasonable rates and was available later the same day. He arrived on time, with the right equipment, and quickly remedied the situation! It’s usually not a great day when you have to call for drain clearing. But it sure is great to work with a true professional, and Ron has that in spades.

Ronnie was punctual and professional. Upfront with quotes. He arrived right on time and fixed our problem very quickly. I couldn’t be happier with the job he did for us. Highly recommended!

We appreciate the way Ronnie communicated with us, updating us more than once with his expected arrival time. Ronnie was professional, respectful, and pleasant. Ronnie is concerned about doing a thorough job, but does not want to sell services that aren't needed. Ronnie also suggested a simple way to avoid drain clogs in the future. Ronnie's charge was very reasonable, particularly for a weekend service call. I would definitely use Ronnie again in the future.

Our kitchen sink had stopped draining. I called on Columbus Day and Ronnie answered and apologized that he couldn't get to us until Wednesday morning (today at 9) which was far sooner than we even expected. He showed up this morning very promptly, introduced himself, put on boot covers, and got to work. Ronnie was polite and professional. He explained exactly what he was doing and how we could prevent a similar issue in the future. He was fast and efficient and got the job done. We had a fantastic customer experience from start to finish with Coastal Drain and Sewer.

When my drain plugged up on Labor Day, I called desperate for anyone who could help. I promptly reached Ronnie Wilson, who was able to come out within a couple hours. He worked until he got it flowing again. He didn't charge extra for the holiday, and was very nice to work with. I highly recommend using him whenever you need a true professional.