SERVPRO of Wood River Valley

Two thumbs up, and five gold stars, for the amazing team that completed work on a project in my apartment this afternoon. Two weeks post major surgery at a time when the last thing anyone wants are strangers traipsing through their home, the upstairs unit bathtub flooded through the ceiling fan down into my bathroom. The result, a ceiling that had to be torn apart and needed to dried thoroughly with the aid of a hurricane strength fan and a large dehumidifier (imagine sitting on the toilet trying to do your business while your hair is blowing as though you are participating in some crazy photo shoot while the internal temperature of the bathroom leaves you imagining you are in a Saharan desert) followed be subsequent repairs and repainting. This crew was phenomenal. I interacted with three individuals during this process, project managers Jason and Clayton in addition to Brandyn who completed the repairs and painting. I have never met service professionals as gifted at customer service as these three. The showed both myself and my visiting mother nothing but respect and patience (my mother asked no end of questions which Jason patiently answered). They were extremely knowledgeable, highly communicative, punctual and thorough. The work Brandyn completed on the bathroom ceiling was flawless. I also never hesitated to leave keys for them under the mat and entrust them to be in my space without my being there. Most appreciated throughout the process was the sense of humor and the ability to joke with them which made the entire experience as delightful as one could hope for under the circumstances. Thank you, Jason, Clayton and Brandyn, for a job well done!

Our experience with Servpro was awesome. Totally professional and polite. Thank you so much Brogan, Jon and Brandon!! You did an incredible job in 2 days and we can’t praise or thank you enough!! THE BEST GUYS. THE BEST COMPANY

It would be very nice if Eric would return phone calls and text messages! It’s been almost a year that our house was burnt and we trusted the company! All we get are lies of when the house will be finished! I want answers now!! I understand that covid hit but I’ve seen you working around town at other house! We paid get your job done! I don’t care if your doing this because we are females and mexican! Answer the calls and text messages! WE WANT THE HOUSE FINISHED!

As long time real estate agents in Blaine County we would like give a FIVE STAR rating to SERVPRO of the Wood River Valley.nnErik and his team have come to our rescue several times over the years for different jobs but most recently he was able to mobilize and perfectly execute a mold remediation job for a house that was set to close. Without their expertise, knowledge and ability to get the work done this home purchase would not have happened and two families would have experienced significant financial and emotional stress. Erik And his team promptly came to the property, assessed the situation, immediately provided a detailed and thorough estimate and once authorized completed the work in a very timely and neat manner. They performed on time, on budget and were as friendly and professional as could be.nnWe would HIGHLY recommend the SERVPRO team!nnGrady and Heather BurnettnBurnett Properties - Sun Valley LUXE HomesnKeller Williams Sun Valley Southern Idaho

We hired Serve Pro to do a small crawlspace remediation project at our condo in Ketchum. Jason was the project manager and was super professional, on time and communicated well throughout the process. The crew, Robert, Brandon and Jon, were skilled, professional and worked hard in uncomfortable conditions. Couldn’t have been happier with the outcome and definitely recommend this team without reservation.