Riverhead Building Supply

We had a wonderful experience renovating our kitchen through Riverhead Building Supply with Megan Roberts! She's very helpful, knowledgeable and super responsive--awesome to work with! Our cabinets and countertops are top notch and look great in our space. Plus, Megan came up with a kitchen layout solution that we would never have thought of on our own. Definitely recommend!

Went there for info on decking. They answered all our questions. Also gave us lots of ideas

I have to agree with Fooman 45. Dealing with Riverhead has been a nightmare. From giving us the wrong materials, to not working with us on defective products and getting the run around for warranties. They definitely stick with contractors over consumers. And yes we have contacted multiple people at Riverhead to no avail.

Could not be more disappointed! Seems like the minute UBS sold things went down hill. Orders come in wrong, new managment could care less, absolutely no follow through. If you don't case them for every answer, you won't get one. It's time to go somewhere else.

Ordered sliders through Riverhead that has turned into an abomination. The gentleman at the main counter took the order and has messed up every part of the order. The measurement was off causing the contractor to have to widen the ruff opening at an extra cost to us and because it was ordered and in production and refused to change it. Now they have added new charges for items that were not on the original quote...The billing department has called stating we owe $1600, when we already paid everything in full. It has been nothing but bad costumer service and an attitude from the guys at Riverhead. We wanted to support a local company, but it seems they rather cater to contractors then customers.nnUpdate: Part of this order was for two doors (sliders) our contractor installed the first door (luckily he's crafty) when he went to install the second door it turns out THAT was ordered wrong as well! WTH RiverHead! The guy at the counter stated that it was an standard door, it turns out an 82” tall doors IS NOT standard! So to respond to your offer to speak to a manager on this issue. NO! it is too late. We will no longer do business with your company and will pass on our experience with Riverhead to others.