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A-1 Affordable Plumbing

10321 Jasper Ave, Cleveland, OH 44111, USA
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Detailed Information
  • Place Types Plumber
  • Address 10321 Jasper Ave, Cleveland, OH 44111, USA
  • Coordinate 41.451519,-81.758138
  • Website Unknown
  • Rating 3.2
  • Compound Code F62R+JP Cleveland, OH, USA
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A-1 Affordable Plumbing
A-1 Affordable Plumbing
A-1 Affordable Plumbing
Reviews
Yolanda Horton (02/22/2021)
Billy was my service representative. He was prompt, efficient and very knowledgeable, regarding my water heater repair. He explained everything to me, in terms I could comprehend. It took two appointments to complete the work, and he made sure to do what was necessary to stop the leak on the first visit. The office staff was also courteous and professional. They addressed my repair and appointment, in a timely manner. I would gladly recommend A-1 Plumbing and Heating to others. Five Stars!!! ⭐ufe0fnnThank YounYolanda Horton
Barbara Brastoff (10/20/2020)
They came to do plumbing as a preferred provider from my Home Warranty Company. A leak caused water stains on the ceiling of my shower. There is a bathroom directly above it. The plumbers that came seemed nice enough but couldn’t determine where the leak was coming from (the upstairs, sink, toilet, shower or jacuzzi bathtub?). They advised the only way they would be able to find out was to bust open the ceiling in the shower. They suggested I monitor the upstairs use and if I can figure out where it’s coming from, I can call them to come back. I had a roofer measure from the wall to the showers stall and then measure the same distance upstairs. No question about it. The toilet was directly above the shower. I called for them to come back and was told by the person who answers the phones and scheduling that if there wasn’t a current leak that they can see, that they will not pull the toilet. So after paying $75 service fee for them to come out (for nothing!) I had to get my own plumber who took but a few seconds to walk in and decipher that the toilet was directly above the shower. I had to pay him to pull the toilet and sure enough, it was very wet. So, I will never use A1 Affordable Plumbing again! I don’t understand why it took a roofer to think to measure and the plumbers didn’t think of that? Really?
Marc Wise (09/28/2020)
They never followed up and left me with a plumbing issue. I will now have to call another company to get an estimate after they came. Unresponsive and unprofessional. I am more than happy to give them another opportunity to follow up and make things right. Hopefully they will surprise me yet my guess is that they just don't care.nnBased on your response you really don't care. I spoke with your organization and was promised and estimate then called back and left a message. I wanted to engage you to fix the issue yet did not receive any follow up. At this point I have called another provider. If your intake team was a bit more friendly I might have continued to reach out yet it was evident that they were disinterested in helping me obtain an estimate. By the way, have you created an estimate yet, it has been over 2 weeks.
Cecelia Lee (08/04/2020)
I am so thankful A-1 Affordable Plumbing has a relationship with my home owners warranty company. Billy is so knowledgeable about many plumbing issues and I was blessed with having him show up for my repairs. He explained my problems in a manner that I was able to understand and receive. He also answered many follow up questions I had. He even offered to clean the area he performed work on. For several years I had issues with my water pressure and other plumbers were unable to identify that my water softner was the culprit. I will definitely refer my friends and family to A-1 Affordable Plumbing.
Hope McTigue (05/21/2020)
I could not have had a better experience with this crew! I was so concerned with the leaks in my house and worried that it was going to cost me thousands of dollars. Not only was it amazingly affordable, but they called to let me know they were on the way, they were on time, they were courteous and professional! These folks are real pros and exactly who you need if you have any plumbing issues.
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