Regus - Utah, Draper - Draper Center

There's good and bad about this place - I'll start with the good. The office staff here is really great (especially one guy - the on-site admin who was always very kind and professional). My big problem was the fact that they'll charge you a flat "restoration" fee when you leave for repainting, etc. We left the place spotless - it was a temp workspace for my husband and I and we weren't there frequently. We had the smallest available space and we paid $250 for restoration. They don't allow you to pay for this with your deposit (apparently they used to but no longer allow it) and you can't get the deposit back until it's paid for. The only reason I can see for this is because they don't really want to give you your deposit back, as I'm sure the transition away from Regus incurs additional cost for a lot of people (for us we had moved away and didn't have a lot of expendable income due to the move) and they may not have the $250 on hand. Anyway...It took us a couple of months to be able to pay it, but we eventually got our deposit back. I think it's a poor way to do business. If Regus has a valid reason for doing this that would be great, but when I asked I was just told it was because they had issues with using the deposit to pay for the restoration fees in the past. That answer is very vague and is not an acceptable reason. I realize that ultimately I am the one who chose to sign the contract, but with COVID we were desperate to find a workspace and we didn't have a lot of options. I didn't like some of the terms, but at the time it was better than nothing. All in all, my best advice is to read over your contract carefully, and understand what you're signing up for. The people here are very professional, the space is nice enough, but Regus - the company and higher ups seem in it to take advantage of people and that leaves a poor taste in my mouth. I wouldn't recommend this place to my friends or family.

Impossible to get ahold of anyone that can help me get my deposit back. No one answers the phone or emails. Used to offer good service “when I was a customer” and now that I’m not, apparently I don’t matter.

Got in and out, no problem finding the place. Checked out hearing aids. More expensive than Costco, but next step up in quality. Not sure I want to pay 1000$ more than Costco. The ones that I have from Costco are nearing their expiration date. May go back to Costco for new ones.

I was a member here for 10 months. Regus employees are warm, but Regus is a faceless corporation that will 'nickel and dime' you with every possible line item. I seriously recommend anyone thinking about going here to first check out KILN, Salt Mine Productive Space, or We Work. You will be much happier that you did. If you think Regus is beautiful, it's only because you haven't visited the other coworking spaces yet. The customer service on the corporate level at Regus is very difficult to deal with. I grew out of the space and tried to lower my membership and they would not answer my emails and went straight to a collection agency! I would not recommend this place to anyone. and would advise that you do your homework and visit any of the other coworking spaces in the area that are more modern, friendly, warm and aren't run by a faceless corporate entity.

This is a great company. I hope I will get a opportunity to inspect the fire extinguishers for them some day..