Lowe's Home Improvement

Ordered a refrigerator on Thursday evening from the Brooklyn store, which was then sent over to the Staten Island location. 45 min. before our scheduled delivery window on Monday, I received a call that the refrigerator is not in stock. Having to wait three extra days and another day off for delivery is not acceptable. I asked about working to get another refrigerator and was told that it’s not their policy to compromise. If you want something from the store to take with you, great. For appliances, go elsewhere.

been here a number of times. I live very near this store. Not the friendliest kind of place. Typical Staten Island personalities here. Like night and day....go to a Lowe's out of state---employees are upbeat and very nice.

Penalty of parking. Customer service department very helpful. Their sales reps informative , courteous and patient. Location clean and well stocked.

Got beautiful tile, but worker named Naz convinced me swipe my card twice. I got charged for the same tile twice, and when I returned to the store, customer service told me there was no proof that I didn't just get the same tile twicenReally? How about video footage??? They told me to call my bank to cancel the second charge on my card. To me, it seems like the workers were just too lazy to address the matter. It's over $800, and now I have to waste my time calling my bank. I hope they cancel it. But still, good reason not to return to Lowe's...

We like the selections here. Usually can find what we need in stock. We like seeing before buying when possible.