Bobby & Steve's Auto World

I have used B&S at several locations. For a couple different issues from minor to major.. the last was for full size Super Duty truck that the others couldn’t work on given it was in a certain weight class. So I needed to take it to Columbia Heights. I felt that all have been honest, professional and courteous to me and my needs. Ive had better luck with them from tires to repairs than anyone else.

I’ve been going to the Bobby & Steve’s on Central Ave since 2016 and I’ve enjoyed each experience with them. They are nice, helpful and to the point. Shoutout to Terry for being so helpful for my last visit! Thank you guys for being amazing!

Was advised to come in early on a Saturday to be seen for a check engine light and get an oil change. I was the first one in the shop and they immediately took my car back. They changed the oil and ran a diagnostic. They didn't find anything wrong and told me to come back if the light came back on. I was impressed with the speed and professionalism. As a woman, you always worry that you might end up paying for an unnecessary repair. I have been coming here for a year now, and I trust the people at this shop.

Update: After taking their word for the repairs I needed: A new heater hose, thermostat, & coolant flush, I went straight to O’Reilly’s to purchase the parts so that my stepdad could make the repairs. When I was there, I had one of the employees take a look under the hood, and he noticed my heater hose was running like a faucet. I had a tiny leak before, but it wasn’t coming from the hose, so I found that to be quite odd. He recommended me taking it to a shop across the street, so I did. Turns out the only thing wrong with my car was that it needed a $20 engine temperature sensor that takes 20 minutes to install. Didn’t need a new thermostat at all, and we both found the perfectly round hole in my heater hose to be quite unusual. I know for a fact it was punctured by Bobby & Steve’s in a desperate attempt to gain my business, because it was not like that before they got their hands on it. They tried to charge me $833 for repairs that I did not need, and thankfully, I was smart enough to walk out. Ramiro at Nice Cars completed my repairs for $150. I will be disputing my inspection charges with my bank, and I highly recommended you take your car elsewhere. These people are the epitome of pale skinned devils.nnI went in to have my car checked because it was over heating. They handed me an estimate, and the parts were over twice as much as what they’d cost to buy from any auto parts store. Extremely unethical; especially considering the fact that no shop is paying full price for parts anyways. Don’t even get me started on the labor costs. It pays to have experience as an estimator, as well as a mechanic for a step father. Idk if they thought I was retarded, but they definitely will not be getting my business.

I’ve been going here for years and trust them with my vehicle. Unfortunately, when I went this week, there were signs everywhere telling patrons to wear masks. The signs said, “we want everyone to remain healthy.” It gave me anxiety to see the main person at the desk wearing only a clear face shield, up on his forehead like a visor, not over his face. It was like this when I dropped my car off and the next day when I picked it up. There were also two mechanics who came to the front desk without masks on. The person I interacted with at the desk seemed to be doing his best to keep his mask on his face but it continually fell below his nose then down below his mustache, rendering it useless. I really do like going there, so it was a major bummer to have to feel nervous while in close quarters with these guys. There didn’t seem to be a whole lot of real concern with “everyone remaining healthy”.