Shamrock Well and Pump LLC

We ran out of water a few days ago and discovered our previous well person had retired. We called Shamrock and was very happy when he answered the phone. And every time he answered the phone!!!!! This crew came out the next day and replaced the pump ( which was over 20 years old) and repaired the line going from the well to the pump. They discovered that there was a split in the underground connector pipe causing water to leak out into the ground. In this time of Covid his crew at all times wore masks! His crew is very highly professional and in short words awesome! Thank you! They explained what the problem was with the old pump shorting out after running for less than a minute and why the wiring should be replaced and after pressure testing what was needed to fix the problem with the. split leaking water line. Thank you again and very highly recommend Shamrock Pump and Well! Bill MacGregor and Liz Mantelli

This company is terrible. I called them twice to fix a problem with the well that THEY installed and both times after I took time off from work they were a no show. I called another company who replaced the pump, tank, underground pipe, and drilled a new well. Shamrock definitely used inferior products. If you want your well installed or fixed use Paul's Water Works. They really know their business.

for starters, we have never had well water so we had no idea what to do or expect.. we just bought our first home and of course, the water was an issue.nnit smelled like pure rotten eggs to the tenth degree. GROSS! so.. we went into the basement and looked around. we thought maybe it was a filter? maybe a pump wasn’t working — we had no clue.nnupon our investigation in the basement we saw a filter system with “Shamrock Well and Pump” labeled on it.. naturally, we call.. because this felt urgent lol.. and we have a 10mo old son, are planning to move in asap, and we can’t live with this stinky water..nnwithin a few minutes Bo recalled the property.. excellent! he had experience with this and knew exactly what we’d need to rid the issue. (sadly, the previous owner neglected this advice) anyway..nnhe ordered an aeration system that night and was there within 72 hours, problem solved. it was fantastic. not only was he extremely knowledgeable, helpful, and prompt, but he was also extremely kind.nnour experience with Shamrock Well and Pump was truly a godsend. all of our questions were answered, we received very fast and professional service, and most importantly the issue was completely resolved!nnsorry for the novel, but after what felt like a catastrophe — they truly deserve 5 stars! impeccable customer service! i can’t say enough how great our experience was. highly recommend them for any questions or troubles you may have.

I called Shamrock and spoke with the owner, who at the time was very responsive at about 0930 hrs.. The owner advised that he would send his crew after they finished another job. At this time I did not have any running water at my residence.nI texted the owner at about 1:00 PM and no response. I again texted and called him at 2:18 PM (no response). I still figured that they were responding to my residence, therefore I did not call another company. I again called and texted the owner at 4:28 PM, with no response. I only wanted a common courtesy text, stating that his company would not be coming.nI then had to call another company, who thankfully responded the following day.nnI SADLY DO NOT RECOMMEND THIS COMPANY. A SIMPLE COURTESY TEXT OR CALL WOULD OF BEEN SUFFICIENT, BUT HE LEFT OUR FAMILY WITH NO WATER.n-JAYSON

These guys are the best in the business. When others failed to respond to multiple calls these professionals answered my first call. They were able to squeeze me into their already hectic schedule to help me out of a bind. Tough to find this level of conscientiousness in any of the trades these days. Thank you for your help and you’ve earned a lifetime customer. Wish I could give 10 stars.