Home United States Tennessee First Federal Bank

First Federal Bank

601 TN-46, Dickson, TN 37055, USA

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Detailed Information

Place Types Casino
Address 601 TN-46, Dickson, TN 37055, USA
Coordinate 36.0551105,-87.3685728
Website https://ffbtn.com/
Rating 2.4
Compound Code 3J4J+2H Dickson, Tennessee, Uni

Openning hours

Monday 8:00 AM – 4:00 PM
Tuesday 8:00 AM – 4:00 PM
Wednesday 8:00 AM – 4:00 PM
Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 8:00 AM – 1:00 PM
Sunday Closed

Reviews

D. Howard Coles Jr (11/16/2020)

DO NOT USE THIS BANK!nMom sent 2 checks 1 for the electric bill the other for the trash tax, from her online banking. The bank sent the checks from an invalid account. And then bounced the checks when the electric company tried to cash them. Despite admitting that this was their fault, they hung up when asked why the checks were mailed in the first place, and basically said they would not help with fees from the electric company.nSo, if they mess you over, it's your fault, and unless the electric company helps we're just out two bounced check fees.nThis was either intentional or complete ineptitude.

Joe Stinson (05/08/2020)

I’ve never had a trouble-free transaction with this bank; always poor customer service at every visit, to the point that I dread visiting any of the branches for any reason. The company culture seems very un-customer oriented—at least for regular account holders.

Gretchen Wermuth (06/06/2019)

I have a business account with them. I tried to direct deposit Monday for a employee. All my direct deposit accounts were missing. I called and had to be switched around on the phone. They finally told me they can no longer do ach deposits and someone should have called me and explained all this to me last week. Nope. So then I'm told a woman who was not working Monday would call me back on Tuesday. Nope. Today is Thursday and I have called in 3 times and left 2 messages for Mark to call me back. Nope. I have no way to pay any of my drivers. Currently looking for a new bank.

Brad F (02/27/2019)

I'm not really a fan of any banks but I really have to give this place props. It's been a terrific place to bank. My wife and I looked EVERYWHERE for a bank that would write us a land loan with decent terms and nobody would. We both have excellent credit and had 20% cash to put down on the property we wanted but absolutely no one would write us a loan without at least 35% cash down or else charging a ridiculous APR (looking at you, Bank of Dickson & Farm Credit) - until we came to First Federal. This bank was just wonderful to work with. We got a mortgage in-house and everyone we worked with was friendly, competent and very professional. We got great terms and the bank really worked with us. As a result, we ended up moving all of our other bank accounts from other institutions to First Federal. I've never given a bank an online review before but this place is really worth checking out. If you need a mortgage, ask for Mr. Mark Felker; he and his staff are the best.

shelby culpepper (02/17/2019)

This place has been nothing but trouble. I have only had the account 2 months and debit cards randomly wont work.... There system has been down twice in the last month and is currently down right now, has been for the last 2 days when they also said it would be fixed yesterday by midnight. I wake up and go to the store and my card bounces again with plenty of money in it!!!!!!! Im so sick of working on the banks time for my money!!!! Everytime i call too ask about it they just act like its normal for that to happen. Ill be going there first thing monday morning to close my account!!!

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