Greenlink

The recording says they provide courteous and professional feedback in a timely manner. I'm not from Greenville so I had a couple of questions. The man I spoke with was extremely rude and I could tell he did not want to do his job at all. Very unprofessional.

This place is not bad what I would do to make it better is allow 15 minutes from the time the last bus pulls in until the buses all depart. People need to use the bathroom and will miss the bus due to only having two minutes to departure

There seems to be only one bus per route, and they are never on time. It would be a wise investment for the company to eventually do several things, in order from least to most expensive/timely:n1) print and laminate schedules and a route map and post them at all the bus stops around town.n2) take keeping to schedule seriously, or make modifications to the schedule so that the drivers can keep up with it. Communicate with the drivers to see where peak traffic areas, signals, and times of day cause slow-downs for them.n3) GPS tracking for each bus, and a data management system that studies where buses are getting hung up, slowed down, or stopped. Yes, this is expensive. But it would provide the most solid, indisputable, numerical, and concrete data to work with for route and time optimization.n4) Add more buses to the fleet. I'm sure you already have it on your mind and would like to do that someday, but probably don't have the money for it right now. Understandable. Adding one additional bus per route would be extremely costly. I hope you can get there someday.n5) More advertisements, promotional materials, incentives, and offers/deals/coupons for people to ride the bus. Make yourself more well-known, and make your services appreciated (though first, you have to offer services that CAN be appreciated, ie. being on time and not 15 to 20 minutes late).

Unreliable service that only come once per hour at a seemingly random rate. Last resort only. Also rude dispatchers.

They only get 3 stars for the 3 years they practically dropped me off at the front door of my job. Then they changed the route, so now I'm biking it on a treacherous 2 lane road. Now I have to relocate to Atlanta, who has a better transit system.