Map
Detailed Information
- Place Types Plumber
- Address 367 Winslow St, Fayetteville, NC 28301, USA
- Coordinate 35.048987,-78.8878816
- Website http://haireplumbing.com/
- Rating 3.8
- Compound Code 24X6+HR Fayetteville, NC, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Installed tankless water heater didn’t vent or tighten something correctly which lead to a gas leak in my garage thankfully there was no ignition source and my home didn’t explode. They did have someone come fix their mistake. No harm no foul. Everyone I spoke to was very nice and professional, and they seem to be equally concerned about my issues
I called Haire & the company came out the same morning, right away!! Very knowledgeable, very reasonably priced!! Had our unit fixed by lunch time!!! So pleased with the customer service, safety measures provided especially during Covid. We also purchased the annual maintenance plan!! We’re going to continue using Haire plumbing & Maintence Co. HVAC Certified for all our Ac/heating needs & plumbing when we need any plumbing work done!!! Thank you, Britt, Chris & all your employees for being so attentive to our ax/heat needs!!!
Had clogged pipe/damaged pipe near clean out. Dan and Ramon identified and repaired damage in record time. These guys are the epitome of professional plumbers.
This was the only company who could service my toilet immediately when it stopped working. Every other company in Fayetteville said that they would follow up with me the next day. This is my second time using their service, and both experiences were outstanding! The last Person who serviced my toilet was Dan. He was fast, and extremely knowledgeable about his job. Everything he did was quality work. I would highly recommend Dan. Hopefully my bathroom does not need repairs again, but if it does, I’m definitely choosing Haire Plumbing!
The company had the 1st available appointment--and there may be a reason why. The quality of the work rates as a 4.5. The service technician did good work, but failed to install the trim pieces onto the dishwasher. After the installation, the service tech came in with the bill and attempted to charge me for 1 hour and 15 minutes (rate is $110/hour). The problem is, he was only here for **50 minutes** working. Then, 13 minutes was spent typing his paperwork up on his handheld. When I asked him about the labor charge and disputed the $27.50 overcharge in labor, he simply stated the total again. When I said I will need to contact the company, he changed the charge to an hour. After I paid, he left without saying thank you--easily overlooked, but worth noting. When I called the office to speak with a manager about the attempted overcharge, I was met with a negative attitude from the receptionist (who thought she might be able to resolve the issue). I was then transferred to the supervisor/dispatcher (I asked for originally), who did not care about my concern and had a despicable attitude for a supervisor--interruptive, dismissive, and failure to listen to the primary concern. Technical service is EXTREMELY important, but quality and RESPECTFUL customer service is what keeps a customer coming back. This company will not get a call from me in the future... I simply don't deserve disrespect nor deception. (BTW, in the end, the labor charge would've been more than anyone else, had I allowed the overcharge--since I prevented that from happening, the labor ended up being $14 less than the 2 other companies who quoted me). 8:37am arrival, work finished at 9:27am; 9:40am walked in with paperwork to sign and pay.
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