Map
Detailed Information
- Place Types Hardware store
- Address 694 Merrill Rd #10, Pittsfield, MA 01201, USA
- Coordinate 42.4678377,-73.2011254
- Website https://go.harborfreight.com/store/harbor-freight-tools-in-pitt
- Rating 4.3
- Compound Code FQ9X+4G Pittsfield, MA, USA
Openning hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 8:00 AM – 7:00 PM
- Sunday 9:00 AM – 6:00 PM
Photos
Reviews
Well it seems like they have a lot of stuff but they didn't really have what I thought they might have
Great place to go if you need a tool and don't want to spend a ton of money, but for the last 3 times I've went in need of something they haven't had it in stock. According to the employees on my 2 most recent visits harbor freight does not take inventory from the stores, they stock based on sales in and around nearby areas, so the employees can't request what they actually need in their stores and they are left to deal with disappointing customers when they come to purchase a specific item. Also I was told their system isn't even setup to request inventory when it's needed. Very poor management in this area, so don't get your hopes up if you're in need of something specific because there's a very high chance that they won't have it... Even more so if it's on sale or has a coupon. They need to fix this because as a result they are losing a ton of sales! With just me alone they have lost $780 dollars in sales over my last 3 visits this month... definitely needs some serious inventory management improvement!! One positive thing I can say right now is that the staff was very friendly and helpful, it's not their fault they're left helpless by poor corporate management. If they don't have have the inventory then they shouldn't even be advertising the product.
I picked up a 1000lbs hydraulic table today. I went to Hadley Ma. store they didn't have it in stock and I called the West Springfield Ma. store they didn't even have it in stock. Then I called the Springfield Ma store they said yes we have one I got there and they were wrong they didn't have it either. So I called the Pittsfield and they actually had one. So I asked if they could hold it for me and he said they normally don't do that. But because I was coming from over an hour away they made the exception to hold the table for me. I got there and it was ready for me when I got there. You guys are awesome and I really appreciate it thank you again. If I ever had to make the trip again because the 3 stores in my area don't apparently carry certain items. I will definitely come back if needed.
They know there products
Second time in the store the last couple of weeks. Very satisfied. The checkout clerk sent me in the right direction each time. Then enthusiastically checked us out. The gentleman's name is Ellis. He's a shining star.
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