Benjamin Franklin Plumbing of the Eastern Shore

Shawn the Plumber was very personable & knowledgeable, fixed our problem in a timely manner. Good experience from setting up the appt. with Miss Miranda to completion. Miranda's communications were on point. Give these folks a call if you need a good plumber or electrician ! We don't think you will be disappointed !

Lee and his team were exceptional from start to finish! Lee took the time to listen to our concerns about an old pecan tree that we didn’t want to lose in he process of replacing the septic system. He took into account all of our wishes, offering multiple options for us to consider. Communication was exceptional and all who worked on the project were true professionals. Our family was impressed with the customer service and the quality of the work. Highly recommend!!

I had a badly clogged drain in my kitchen sink and was desperate for help! I called a plumber that I had used before but they said the earliest they could come would be 3-4 weeks. So I called Benjamin Franklin and they happened to have a technician (Shawn!) in my area and were able to fit me in the same day! Shawn came as promised, quoted me a horrible price if it was a serious clog and said it 'could' be cheaper if it were not as bad as he thought. Fortunately, it was not as bad and he cut the price in half! (Still expensive, but who's complaining.). They were great! I would (will) call them again (and ask for Shawn) the next time I need a Plumber. But only if he agrees to bring those wonderful cinnamon rolls he makes!

They got us in for service faster than we anticipated, and within 4 hours of my call. The service technician stayed in constant contact, since we were away from the house. The work was done quickly and professionally, and we will be calling again for any future services.

Called and confirmed appt. Let me know when to expect them. Checked the problem and let me know the cost. Very professional. Will definitely call Ben Franklin plumbing when I need a plumber again. Very pleased.