Crystal Blue Dry Cleaners

I brought my wedding dress in for dry cleaning/press. Very professional and GREAT prices!!! I will be back! Definitely recommend.

This place is not even worth one star. I was not notified that the color fades on my pink sweater. Only a tag with “sorry...” on it. I went to the store the next day for an explanation; the manager was arguing his points with me and not even felt sorry for it. NO REFUND. NO APOLOGIZED at all. Bring your clothes here for dry cleaning if you want your favorite clothes to be ruined:)

Damaged (tore) my brand new shirt on first visitnHighly overpricednNot going back

I WILL NOT! And I repeat I WILL NOT! Ever take any of my clothing or anything need cleaning here. A family member of mine took a comforter set to this place to be cleaned; now she’s been supporting this establishment for 3 years faithfully. When she received her comforter set back it was ruined and couldn’t be saved. She kindly asked if she could get half of the money back that she spent for the comforter set because ruined beyond repair. That was the first incident. My co-worker took her all white pillow top comforter set here. She received her comforter set with burnt marks all over it. When she realized that her comforter set was ruined she went there to get her money back just for the cleaning service that she paid for. She didn’t even want her money back for the comforter set. However, I would not support this establishment ever! Use at your own risk!!!

Horrible, Horrible, and more Horrible. My mother has been a faithful and loyal customer to Crystal Blue Dry Cleaners for over three years. We take all our clothes, blankets, everything there to be cleaned. I’m just disappointed in Crystal Blue Dry Cleaners, and honestly thought they valued my service. My mother took her comforter there, that I just bought her last month for her birthday, so it could be cleaned. Upon arriving at Crystal Blue Dry Cleaners to pick up the comforter I noticed that it was faded, and the back was discolored. I immediately ask the cashier what happen, and he said that it was there before. I asked to speak to the manager, because I know the policy when it comes to stains on your items. He told me that the Manager would call me Monday. Monday comes the Manager says the comforter was stained already. Crazy because, I just purchase this brand new, on top of that; the comforter hasn’t been used. So, I get a refund for only the clean of the comforter and not for all the damage and frustration they have caused. My comforter is still damaged, faded, and has a huge stain on the back. This is unacceptable for a business to treat a loyal customer like this. I have not only been a superior customer. I have referred friends, family, and co-workers to Crystal Blue Dry Cleaners. After the customer service I experience at the Sugarloaf location in Duluth, I will not be returning.