Map
Detailed Information
- Place Types Hardware store
- Address 1810 Peachtree Industrial Blvd #115, Duluth, GA 30097, USA
- Coordinate 34.0292494,-84.1079848
- Website https://doorhardwareusa.com/
- Rating 4.8
- Compound Code 2VHR+MR Duluth, GA, USA
Openning hours
- Monday 8:30 AM – 5:30 PM
- Tuesday 8:30 AM – 5:30 PM
- Wednesday 8:30 AM – 5:30 PM
- Thursday 8:30 AM – 5:30 PM
- Friday 8:30 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Despite lots of technical questions and changes in selected item (Baldwin mortise entry set), service from everyone here was pleasant and helpful. Kailey was the sales associate for my order; she answered all my questions, sent me spec sheets, returned calls quickly, took the initiative to call to check that an item listed as available in warehouse was actually in stock, and never rushed me or showed any impatience (It took several days to get to the point of putting in the order).nI will definitely check here first for any other hardware needs.
Had a great experience with this company after the original lockset didn’t meet the customers satisfaction. They swapped out the old locks for an upgraded lockset at no additional charge. Would highly recommend this company. Customer service this good is hard to find these days. Thank you Greg for all you did.
I ordered from them twice and the service has been excellent from the very start. I unknowingly bought the wrong item and received a prompt call from someone who helped me order the correct one. The people working there know what they’re doing. They have a large selection to choose from. For any future projects I’ll be coming back here!
I placed an order with Suwanee Decorative Hardware, Kailey called to let me know the hardware was not in stock so it would take 10-15 weeks for delivery. She wanted to know before placing the order if I was willing to wait for the items or if I would like help choosing another item. I thought this type of customer service was exceptional. After placing the order I realized one of the locksets I ordered was incorrect so she patiently worked with me to find the set that would work for my door. I highly recommend using this company and suggest requesting to work with Kailey, she was very patient and knowledgeable.
Great products & Customer Service. I have used this store twice for online purchases. The second order had some issues with the shipping (the shipping company delivered the box to the wrong address). Greg was terrific and without any additional cost to me, replaced the lost order.
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