Harbor Freight Tools

I've been thinking about this a while and I think I have to share my experience. The store is great - selection is great - prices great- no problems there. I came in to pick up a new jack for my car during a sale, which of course comes in a large heavy box (90 pounds). They offered to help me load it into my car, which sounded good to me.nnMy car is a little unique - the engine is behind the front seats and there is a clear glass cover over it (about the size of a windshield). There is a trunk right behind that. I pulled my car to the curb, got out and opened the hatch, and said to the two employees that there was only one way it will fit because of the size of the box, and gestured that it will need to go long-ways, so the box will be in the trunk and resting up so that it does NOT touch the glass. I turned around to close my car door and grab a towel to put under the box and these two employees had already prompted lifted the jack and dropped it directly onto my glass engine cover, and pushed it so that all of the dirt and sand on the box grinds into my glass!nnFrustrated, I re positioned the box myself to avoid further damage and drove home, and spent an hour or so trying to polish the scratches out of the glass. I understand it's not normal to have a glass cover in the back of the car, but I just can't believe after my clear instructions and common sense that placing a dirty, 90 lb box on top of glass and then sliding it around would be an action anyone would take.nnI'll admit that I did not contact the store or the manager about this incident - because what are they going to do? The damaged glass totals something like $650 and all they sold me was a $100 jack. I don't hold it against the store specifically, but I have to say I'm frustrated to have spent the last 3 years meticulously protecting that piece of glass only to have it damaged in a few minutes by someone else not paying attention.nnThat's also the reason for the bad rating - if I had loaded it myself, I would completely accept the fault as my own, but that's not the case.

Had a great experience at this location. As you may it may not know Harbor Freight is one of those unique places that has a little bit of everything tool wise, and this location did not disappoint. The staff is friendly and the store is clean and well laid out. Prices are fair and not much that we couldn’t find. I even have my eye on a nice roll cart tool storage that I just may go back and get.

A wide selection of tools of every trade at great prices, personnel here is always ready to assist you in all your needs for the right tool. Great job guys

I purchased an air compressor at Harbor freight. I wasn’t sure of the purchase and the lady checking me out said don’t worry you have 90 days just keep the receipt. It was too heavy and too big I retuned it 2 days later. I never even plugged it in. While I was returning it the guy said we keep $28. Who reads a receipt especially when an employee says no problem? Not one time did the lady ever mention anything about a chargeud83dude21. But she assured me that I can return just keep the receipt but what she didn’t tell me was there is a fee. Either she needs training or it’s a scam!!!! Probably both. Never again Harbor freight.

The employees are very attentive to your needs and they give you there full attention.they are the go to store when your needing that tool or fastener for the project you are there for great store