Harbor Freight Tools

They have everything

I've had mostly good experiences at this store. There's one lady working there who's not the most keen on customer service, but she does work very hard, so I give her a pass... One thing corporate is doing that I don't really like is they're trying to offer fancier versions of their products with fancier brand names. The customers are PAYING for this, though. I have not historically shopped Harbor Freight for VALUE, so much as low price... So, I'm disappointed at this shift in corporate focus. I don't want a fancy tool when I go there. I just want a cheap solution for a tool I'll rarely use. I'll give an example. Their Bauer brand seems to be taking over the store. I paid $60 for a nice box set of snap ring pliers. The harbor freight price is more like $25 I'd guess... Another example. I always liked getting those $16 magnetic trailer lights. They stopped carrying those in favor of LED versions. They're more than double the cost. They lost a little business that day. I stood in their store and ordered the $16 version on Amazon from my phone. It's a silent protest. LOL Another thing that irks me is the debacle with their jack stand recalls. They actually recalled the replacements to the initial recalls. They publicly apologized. But, still. Come on. People's lives are at stake using their jack stands. Seems like a pretty simple device to over engineer and over build... They went a little too cheap building the Jack stands...

Great values on tools and hardware.

Should be called China Depot since 90% of their inventory comes from there. Which is fine if you intend to use a tool 1-5 times then throw it away. They will last about that long. Bought a big set of drill bits supposedly titanium coated for $12. I drilled 2 holes in galvanized sheet metal and the bit lost itz edge. Went up and down in size. Same thing. Maybe if they only see softwood they'll be ok but nothing heavy like particle board or oak.nOther than that. Don't forget your coupons!

Very helpful staff. Usually this store has the tool you need at any given time. Tool quality not the best, but they seem to be getting better.