Sutherlands

After a bad experience with a contractor, we had to finish our basement on our own. We needed a certain style of door and Sutherlands was the only place in Salt Lake and Utah County to have them in stock. We were able to get half the doors we needed, however the other half had to be special ordered. There were some manufacture delays due to various reason, so our doors got in a bit later than expected. This would've been an additional frustrating situation, however Paul and Team did all they could to make it right, even though it wasn't their fault. We were against a tight deadline and Paul was willing to have his team build a door for us if needed. Luckily all the doors ended up coming in with plenty of time. He even had our last 2 doors delivered to us, one at a time, as soon as they came in. We live about 25 minutes away. Paul and his crew showed great customer service. They went above and beyond of what's expected. My wife and are are VERY grateful for them. I DOUBT we would've received the same treatment at one of the big chains. Our experience with them has been a bright spot in a dark situation we were in. Thank you!!!

Sutherlands is a great store been going there sense was a kid

Rich in tile did a great job helping us prefer a harder to find tile that the box stores could not get Thanks so much Rich

Great place for all your home projects. From lawn and garden to lumber, tile, electrical, plumbing and the rest. Helpful associates

I would always hesitate to go by The store because you could not always find somebody to help and sometimes we would have difficult times finding things. So are the times I would rather drive further out to Home Depot to purchase items. Couple months from now I’ve been experiencing great customer service Don is always so helpful and as soon as he sees myself or just anybody needing help he approaches him right away he’s very professional And very knowledgeablE. I would really like him to be recognized for his great customer service and I no longer have to drive out to a different store to find my items. In the last couple months I’ve been wanting to write a review but every time I end up going to the story I don’t have my phone with me hopefully you guys already know what a great employee you guys have.