Sofi at Somerset

Not the best place due to poor maintaince and major theft issues. Office people are nice though

Poor management! The apartment condition is so horrible that I leave after staying less than a year

Avoid this place at all cost.

Maintenance team is extremely unreliable. I have nothing personal against them however it seems they simply do not know how to do their job.nThe emergency maintenance line went straight to voicemail. I learned this the hard way when my hot water tank failed. Which they still havent come back to finish the job like they said they would and i haven't been able to use my front door closet in weeks! Along with the fact that there are is still parts from the old tank they left on the stairs and apparently nobody does grounds here and checks for trash because those parts have been sitting there for weeks. -i digress)nwhen you call them and they dont response to maintenance requests in a timely manner and if they eventually come they break more than they fix.nIm not exaggerating. Every single time the maintenance team has come to my unit they break something. Install something incorrectly or just dont come at all.nManagement does not stay on top of this. They can say they will take care of it every time i talk to them but have zero follow through.nThis isnt just for little things this is about big stuff too. My toilet is so loose it rocks back and forth about 15 degrees both ways.nMaintenance came once but didnt know what they were doing. They just put a bead of silicone around the toilet without even shimming, and/or tightening the bolts and didnt check to make sure the wax ring is still good which i doubt it is with that much movement meaning its very likely my downstairs neighbors are in for a nasty surprise.nnEdit: Before i moved in i asked if i needed to be on the lease and i was told it was not a issue. I have been in contact with management. On many many occasions. I was asked to take down this review which i did however there was still no work that was done so i reposted it.

We have been living at Sofi for 4 years (since 2015..). Support staffs and Manager are very co-operative. All maintenance issues are addressed in a day or two. I really love Sofi's well maintained gym and the pool. Conducive to calm living community, having easy access to Factoria marketplace, Tyee middle school, Newport high school, I90 and 405. I will highly recommend Sofi for the safe living.