Lockmer Plumbing Heating & Utilities Inc

Shawn is a great guy to work with he knows what he's doing and is my number one guy to go to for plumbing

I would trust Lockmer to fix anything plumbing related. They were professional, on time, and for the first time ever, the quote on the phone was more expensive than the actual bill. I would let Shawn have the key to my house if he needed it. Great people.

Outstanding business. I had a leaky water pipe on a Monday of Thanksgiving week. Called and asked if a plumber could come fix it They sent a plumber that day and he fixed the leak. He was very friendly, polite, and professional. What a great experience and quick response. Wasn't that costly either and now I don't have to worry about flooding on Thanksgiving ud83dudc4d

If it was possible to give a negative star rating, I would. First of all, the lady on the phone quoted $86 an hour period, unless they had to use a specific machine, then it would be $250 an hour. She said that I would be charged from the time the guy left the shop which was fine. When the final bill was given, I was charged $86 an hour for one person plus $250 an hour for the machine plus $68 an hour for a second person. I was never quoted that I would pay for both people that came out at different rates nor that the $250 per hour was in addition to the other labor rate. I work in an industry where we charge per hour for work to be done. The rate is the rate no matter how many people work on the job. Also, they put some stuff down the drain in my tub that has completely discolored and burned the chrome on my tub. My house is brand new, only 4 months old and now I have to replace my tub to make it look new again, and pay someone over $1000 for the trouble. To say I am a little angry about the situation is an understatement. I would not recommend this company to my worst enemy let alone people I know and like. Steer clear if you like your property and/or your pocket book.

We have used Lockmer since moving to Butte 5 years ago, and have always found the staff and employees (and Troy!) to be expert, professional, quick and informative. A month ago had Shawn out to the house and John was out as well to do some work for separate reasons, things went smoothly and they both went to the trouble of answering all of my questions as well, as usual.