Universal Nails

I have gone here for years and recently since the pandemic i have had horrible experiences, i left last friday with a matte finish when i wanted the normal glossy finish with my gel manicure, my nails were filed so thin that they ended up breaking in half they are my natural nails as well so ouch. and my nail is already chipped ( i went 02.09.21its only been two days. ) i left leaving only a $2 tip because i left very disappointed with my nails. this is my first terrible experience. not only did i leave disappointed but i made an appointment and still waited an extra 45 minutes to leave disappointed. i will never go back.

I Tried this salon on three different occasions and each time they’ve done sloppy work. This last time I actually went back in and had Them remove the excess polish on my toes and fingers. I don’t know if it’s a lighting issue or they just can’t see well but they need to do better three strikes you’re out

I always have bad experiences here, it’s been a few months so I thought I would give it another try. This man did my acrylics, he was not careful at all! He filed my nails so roughly, it hurt so much. I left the salon with six little cuts along the cuticles of my finger nails, my nails are short when I wanted them long, they are terribly filed i’m just really disappointed. He let the nail glue dry all over my fingers.. and i’m never coming back again.

I’ve been going on and off to this place over the last couple of years but today I decided I will not return. I walked in the door and was asked what I needed even though they have to take appointments only right now due to covid19. (Which I did make an appointment days ago and no one was monitoring the appointment book) I said I wanted a pedicure and a full set of acrylic nails. The nail tech requested that I do “dip” which then I followed up with a “no. I want acrylics” ( I’ve had acrylics for years and understand they aren’t the best for your nails but I felt like they were trying to up sell me.) the nail tech would not stop bringing up dip powder to me and telling me how much better it is so I finally just had to ignore it. So then I continue to pick my color for my acrylics and was told by the nail tech that it was too light. I liked the color so I stuck with it. As they were painting I asked for a third coat and was told no. Then, the nail tech asked about shape and was not making sure the fingers on both hands were even and I had to request they make them equal. Very upset with how they turned out. My nails are shorter than I requested, have a very messy paint job, and the shape was completely different than what I asked for. So I had to come home and then file my nails after the fact that I was at the salon for an hour and a half and paid $80

I recently moved to Narragansett and was looking for a place to get a pedicure. Universal is convenient and I had passed it a number of times but a few of the reviews gave me pause. I decided to go anyway and I’m sure glad I did. Being a business owner myself, I know that many times happy people never say anything while the unhappy souls in life live to hide behind a keyboard and spread venom. This place was great. I’m happy with the service and end result. I had the basic pedicure and it was $25. I’d like to also mention- I worked in the beat industry for 25 years and am a discerning consumer. Enjoy your device.