Arthur's True Value Hardware

Great experience and Simon was definitely a smart kid with alot of knowledge about the products in the store. Purchased a chainsaw and I left the store knowing more than when I went in.

I started my experience with their service dept. They gave me bad news on one piece of equiptment. Fixed the salvageable unit up promptly and affordably. Very happy with their service. Needed some help in the store and the staff their was great as well. I'll be back. Highly recommend them!

Great little hardware store. They carry everything you could ever want to take care a problem , shovels, tarps, paddle locks, chain(in long lengths). They don’t blink an eye at special requests. They also fix small engines (including chainsaws). I highly recommend

Great local hardware store!

I had a older basement window that needed the single pane glass repaired. I dropped it off on 4/22/19. After waiting weeks with no communication we called and were told they only have ONE guy that does the screens and Windows but he was sick.. So fine right, no problem.. I understand that.. A few more weeks went by and we called again. The person we spoke with said they were going to put the window on top of the pile and make it a priority. My wife called two days ago on 6/8/2019 and was told we were going to get a call back - we never got any such call. Today I called and bluntly asked what's the deal with the window and when can we expect it done since its been almost TWO MONTHS! The gentlemen on the phone came back on the call after checking in with the window guy and he told me to come and pick it up, the ONE employee is too busy and the window is in rough shape / its too complicated of a job!!! Mind you they have had this window in their possession for weeks upon weeks and just now almost two months later they don't want to deal with it.. Freaking unbelievable! I try and support local businesses and stop in frequently instead of going to Lowe's or home depot for small things but.. No more.. You guys are ridiculous, you've wasted weeks of my time and patience. My family will be driving the extra 10 mins to the big box stores where they will happily accept my money and give me the customer service I expect.