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Ag Industrial Supply

45 Industrial Park Rd # 1, Albany, NY 12206, USA
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Detailed Information
  • Place Types Hardware store
  • Address 45 Industrial Park Rd # 1, Albany, NY 12206, USA
  • Coordinate 42.6798715,-73.7777157
  • Website Unknown
  • Rating 1.3
  • Compound Code M6HC+WW Albany, NY, USA
Openning hours
  • Monday 8:00 AM – 4:30 PM
  • Tuesday 8:00 AM – 4:30 PM
  • Wednesday 8:00 AM – 4:30 PM
  • Thursday 8:00 AM – 4:30 PM
  • Friday 8:00 AM – 4:30 PM
  • Saturday Closed
  • Sunday Closed
Reviews
Randy Wells (04/01/2021)
The customers service folks here are very rude and unhelpful.
Concerned Buyer (06/12/2017)
I was not shipped what I ordered, it was impossible to get a hold of their customer service department. you press one on the phone menu for customer service and it loops you over and over, they lost my order, after two weeks of no resolution I finally gave up. Its Just not worth doing business with this company!
N Eliza (02/20/2018)
I had a HORRIBLE experience with this vendor. I attempted to return an item because of a defect. Customer service informed me the product was made that way. Really? The product came damaged and required repair, but the customer service rep (a foreigner I could hardly understand) explained that’s how the manufacturer made the product . . . In other words, I was informed the manufacturer made the product to be broken in the first place. As such, customer service would not accept my return as they didn’t think the damaged product required a replacement, hence, no refund AND the customer service rep would NOT transfer me to a manager despite my repeated requests. According to this individual who spoke poor English - there was no reason to transfer me to a manager as he’s “handling” my issue. Ag Industrial Supply in Albany, NY has no concept of Consumer Protection laws. Further, it was apparent to me that this foreign man did not like being challenged or outwitted by a Westernized woman; I was literally mansplained by him.
Marc James (06/18/2018)
This place is a complete scam. They shipped the wrong item, damaged as well. Wouldn't pay for return shipping, which happened to be $45. Paypal had to step in and do a claim, as they wouldn't help. SPEND YOUR MONEY ELSEWHERE. THESE PEOPLE ARE CROOKS!!!!!!!!!!!!!!!!!!!!!! Nothing they sell can't be found elsewhere for the same price.
Lazaro Aguilar (12/26/2017)
The customer service do not take the phone during business hours, I placed and order on December 18th(monday) and today December 26th i have not received any tracking info and my order has not been send, when I place it they told me will be arrived in the next 2-6 business days, today I passed the day number 6 and nothing.
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