Harbor Freight Tools

Not enough customer service

Found what I wanted at price I wanted. Sales associate and cashier both friendly and helpful. Need stuff at great prices(and who doesn't?), get yourself down there.

Good price

I've never had an issue until tonight, we got in the store sometime past 6:30pm, had to pick up something quick...we were confronted after a few minutes being in the store by one worker very rudely saying we had to bring our stuff to the register because it was closing, he could have said it a little nicer, there were no announcements, nothing, not even when we entered the store telling us it was closing soon, which we didn't realize that they closed at 7pm (another two customers were being taken care of) When we got to the register, this worker was also very rude! Despite that we were raised right and said thank you and good night! And I want to say, I get you want to leave home but if they didn't want to deal with customers why didn't they close earlier? And why didn't they make a store wide announcement? We knew what we needed and we were quick, no need to get nasty with customers!!! This was on December 18, 2020

I was very disappointed. I heard great things about this store and I show up to make a purchase and the individuals that work there won't even help. I was straight up and said I needed help and all they did was give me the aisle number and nothing else. I will never ever return to this store to buy anything. I do not care if it's cheaper. I rather go to auto zone.