First Response Restoration, Water Damage Minneapolis Specialist

Great service - above and beyond my expectations. Jeff showed up the same day I called, quickly assessed my issue and recommended next steps and resources to get the problem resolved! Excellent job! Thank you so much.

Called them and they were able to come out the very next day. Jeff was easy to talk to and responded every time I had a question.nThe problem I had was when I asked if he can give me an estimate before performing the work he didn’t want to give me an estimate first even though my insurance recommended me to get one. So then I asked him what a average cost usually is with his experience in water damage restoration as he said he has been doing this for 30 some years, after I gave him a run down on how my lower level is set up as he wanted to know how many rooms and square footage it might be, then he proceed to give me a quick little quote over the phone which I know not every situation is the same but when he arrived at my property he then said it was more then what I have told him which it wasn’t true. I told him everything on what had in my lower level living space. Like how do I not know how many rooms and what items I have in my own home. Then Jeff proceed to say that he would have to rent a large dumpster to throw all the stuff away which I then told him that I it wasn’t necessary for a dumpster that large. He then said that I had so much stuff that he will fill it up which at the end it didn’t even fill a quarter of the dumpster. He then also brought trash from other property he had just cleaned to throw in the dumpster as well. He then said he will charge that dumpster to me to pay for as well which I complained to him about as not all the things in that dumpster was mine. I felt like he just wanted to take advantage of the situation. So at the end he charged me more then what he said it would cost me as supposedly there are to many walls and trash that required that dumpster. I would not recommend this business to anyone.

I have never had to experience a disaster in my home and I hope that no one should either but it does happen. Luckily we have businesses First Response Restoration. Anthony was very quick to come out even late in the night. The communication between the homeowner and business is key and I can't tell you enough how FAST his response was to everything. He made a hard time feel like it's not even happening I can't thank him enough for what he has done. I will share his information to anyone! ud83dude4f Thank you!

Anthony and workers came/responded right away! They were professional and very confident and knowledgeable about my water damage disaster. I really appreciated how they ensured me things were going to be all right and they did everything they said they would do. They made me feel supported. They helped me to feel comfortable and at ease. I felt Anthony went the extra mile to ensure I understood what to expect from my insurance company and the entire process! I sincerely appreciated their work and would recommend them to friends and family!

Jeff and his team are truly water damage experts! They came same day and showed me water damage that others missed. Between Jeff’s knowledge and his latest technology I really feel confident in his work and would recommend him to anyone! Jeff will make you feel comfortable and help navigate you through the whole process from what to do next to dealing with insurance. It’s a great feeling knowing he is on my side and will be there to make sure things get done right. Thanks First Response for everything!