Map
Detailed Information
- Place Types Hardware store
- Address 515 Lansing St, Charlotte, MI 48813, USA
- Coordinate 42.5714257,-84.8269219
- Website http://www.acehardware.com/store-details/16237
- Rating 4.3
- Compound Code H5CF+H6 Charlotte, MI, USA
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday 10:00 AM – 5:00 PM
Photos
Reviews
To the gentleman that helped me, was cracking me up. His parting words were Good luck we are open til 5. They have definitely change for the better since I had been in there.
After hearing about how they enforce the masks, I think I’ll be going there MORE!nnAlways helpful staff and always available. That’s worth the higher price.
Old lady behind the counter is extremely rude. I thought ace was supposed to be the helpful store? Not where you go to be talked down to and berated in front of the entire store. They need to clean staff.nEdited: I did not CHOOSE to not wear a mask. I am medically exempt which was explained. Sorry but not going to wear some dirty face shield provided by you. How do you steralize them?nI just wanted to pay for salt which I would have loaded myself. I could have paid and left in the time it took for the old hag to argue with me.nnVery interesting that out of 177 reviews, I'm the only one you've replied to.
My very first time ever to Byrum Ace Hardware and I recommend this place over any other hardware store. The young man that helped me was very knowledgeable and helpful. He came right to me and asked if I needed help, he was a very nice person. I do not see this kind of customer service in most any other hardware stores. I have driven to the west side of Lansing in the past 3 weeks several times. I've been to Menards, Lowes, Tractor Supply, and Home Depot, NOT ONE of these hardware stores NOT ONE of them had this kind of customer service or any kind of customer service to be truthful. I walked around each one trying to find what I needed and NOT ONE EMPLOYEE walked up to me and said 'can I help you find something'. I was lucky to see any employee in the isles even to ask for help. Being taken care of at Byrum Ace Hardware today was absolutely amazing after my experience in other hardware stores. The young man who helped me today helped me find the drain hose I needed for my washer and some good tape sealer for the small leak in the PVC drain pipe. I mentioned this young man to his supervisor at the store today. Thank you Byrum Ace Hardware employee for all you do, we need more like you around this world.
Pretty good selection, kinda pricey because it's the only place to get anything without going to lansing which they are very aware of. Staff is knowledgeable friendly and helpful.
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