Map
Detailed Information
- Place Types Real estate agency
- Address 3937 Richardson Rd # 16, Independence, KY 41051, USA
- Coordinate 38.9723528,-84.5810167
- Website https://rookwoodproperties.com/details/?propID=128&rmwebsvc_id=
- Rating 2.9
- Compound Code XCC9+WH Independence, KY, USA
Openning hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I moved in two weeks ago.I like how quickly Melanie Jetter (the property manager) responds to questions or requests. For the last year or so, at my old place, you had to leave a message and never knew when they were going to call back. My experience will Melanie has been positive and professional from the first time I called in March about viewing an apartment. I look forward to living here in part because of her.
Lived here about 3 years. Spacious rooms. Reasonable price. Place well maintained. Leasing office professional and courteous.
Do not rent from here!!! Melany who runs the place is awful! I lived here for 5 years recently bought a house so was moving out I went to her as soon as I found out and let her know I was moving and asked what proper steps I had to make to move out correctly she told me to give a written 30 day notice which I did! We were moving out on April 5th she told us to go ahead and pay for April’s rent and once moved out she would prorate us for the rest of the month! She told us this multiple times!! We then moved out and called numerous times asking about the money she never really gave us any answers and then when the check came no prorate!!! We called to discuss this with her and she claims she never said she would prorate which is a complete lie she then said she no longer had to talk to us because we aren’t tenants and hung up on my husband!! When we called the owner above her got the same disrespect!! These crooks stole $675 from me and my family which of course we could have used to pay our new mortgage I am appalled and so sad that people that I knew for 5 years would treat a family in such a way!!!
Very rude and disrespectful. the manger is gossiping to renters and has a click.
I would not recommend living here. The owner of this complex does not care about their residents. He won't talk to you about situations, he will only choose to yell at you. The amount of disrespect that I received from the owner of the complex absolutely shocks me and unfortunately will not gain him success as an apartment complex owner. The apartment itself was not bad, however a lot of our clothing smelt like smoke due to the people before us being avid smokers. Very big apartment space, very affordable, but be aware of the owner.
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