Blue Rain Express Car Wash

I loved this car wash when it was new. It worked! Over time it has suffered a constant state of disrepair. On my last three visits, the tire shine did not work, despite being told it did when I asked after the first failure. Part of the drying sections didn’t work either. The rear of the vehicle is not cleaned well, but it used to be. Don’t waste your money.

I came to get what I expected to be an express car wash and instead I got terrible service and was here for 1.5 hours. The car on the inside was hardly wiped down and looked like they spent no time trying to make things look good. My car went through the tunnel in about 10 minutes time. Several times in the tunnel, my car was stopped and I was even asked to reverse to the start of the tunnel because they forgot to start the wash and I was going through with nothing happening. I asked for help once I got my car because of its very poor condition considering I spend $40 on a membership. The lady was insanely rude and insisted the issues were my fault when everything in the car has dust and residue from their rags on it. I will not be coming back. I am very disappointed. I DO NOT RECOMMEND

I usually don’t write reviews but this one I needed to I was recommended by my co-worker and although she had a semi bad experience I wanted to give you guys a try myself and I’m glad I did !, I came with my son with his car Saturday and it looked so amazing and guys were so nice I brought my car back Sunday and was beautiful I didn’t even recognize my car and I had been going to mister for years! From the young kids helping and greeting me when come in to the young kid that had to help me get my car in neutral were so polite and kind. The line my have been very long but didn’t feel like it seems like doing great teamwork! I also had the pleasure to meet the young lady manager AMAZING CUSTOMER SERVICE she has was so nice and sweet and very informative ( I asked several questions ud83dude0a) with clipboard in hand she was helping customers getting line moving and also say her help clean cars . I watched them clean my car and couldn’t have been more impressed by their teamwork while they seem like they were having fun. I was in very back of line to get my car clean but didn’t wait longer then 45min but didn’t feel like it . I own a business that is very stressful and busy on weekends and I know sometimes that will show but this wash both days was amazing, great customer service and friendly, maybe my co-worker came on wrong day or different people but I definitely told her about mine! ,and will be recommending to all my workers , friends, and family!! Thank You Guys So Much , will definitely be back next week to become a member!

This company has horrible management. Their manager Demetrius Williamson is unprofessional, uses racial slurs towards the employees. I’ve sent a complaint to their website. Will update my review once I receive a response.nnAnd as you can see they still will not address the recording I have. You respond to a google review but not directly to me when notified directly. As I told you in my email directly we will seek an attorney.

Great place to get your car washed quick or have it professionally detailed by a crew member. The only downside to the touchless car wash is it doesn't always clean everything on your car. If you're not entirely satisfied with your wash, they'll let you go through again free of charge!