Map
Detailed Information
- Place Types Zoo
- Address 771 James Burr Blvd, Kearneysville, WV 25430, USA
- Coordinate 39.3514137,-77.8718872
- Website http://www.applevalleywaste.com/
- Rating 2.3
- Compound Code 942H+H6 Kearneysville, West Vir
Openning hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
This company is impossible! If I could give fewer stars, I would. My trash and recycling are almost never picked up as scheduled. I have to call to make special arrangements almost every week. It takes forever on the phone to get through to customer service. If I had any other option for trash removal, I would definitely switch.nnUPDATE: We finally gave up and cancelled the recycling service. AVW charged extra for it and still never picked it up. It would really be nice to have a recycling option that works.
UPDATE: We have since moved and the services have been amazing! Updated to four stars for that fact, because it’s a night and day difference from the area we came from. With that being said, the rural mountain neighborhood we lived in definitely doesn’t receive the service that surrounding areas do.nBut, that’s also another reason why we moved because any services up on the mountain are a pain to deal with.nnThey are only getting two stars because the trash guys are thorough, polite, and always come on the scheduled day. Other than that, this company is TERRIBLE. In the past 8 months they have neglected to pick up our recycling more than they have actually picked it up! We call at least once a month to get our recycling picked up because they don't show up on the day they are supposed to. They did not pick up our recycling last week, so I called and was told they would come Tuesday or Wednesday. They never showed so we figured they would just come on the regular day this week. WE WERE WRONG. They didn't show up AGAIN. I am so done with this company's recycling program. I guess I am going to just send everything to the landfill because I don't have the time or the means to go 40 minutes out of my way to drop off recycling all because this company can't perform this service.
Apple Valley is an excellent service & has been for the six plus years we have used them here in Berkley County. Especially in these difficult times for everyone ( pandemic), their employees do an admirable job in what is a very diificult enviornment. They are always on time, unless prevented by natural disasters, take care in placing the receptacles back, and whenever we have called for special pickups the office staff are very pleasant & responsive. Having used waste service providers for over 40 years, in New York, New Jersey, South Carolina & Florida , Apple Valley is by far a more professional and reasonable company to deal with compared to other providers. Perhaps the reason for some of the negative comments is that the end users haven't done business with other waste disposal providers!
I've been using apple valley waste for 23 years and I've never had any issue, other than sometimes the trash doesnt get picked up, on account of snow, or new person, etc, but that hasn't happened often. They didn't pick up this past week, (probably snow) and I called and the woman was very nice and asked if I could hold out and she would give me a credit. The only gripe I have is, the long wait time to actually be able to talk to someone, but that's really all. I've never had an issue with the lids being left open, or trash left on the ground. I think they do a fine job and everyone I've come in contact with has been very pleasant.
This company thinks they are entitled to free money because they just skip your trash pick up for an entire week, but still want their money and tell you to bring your own trash to the landfill and provide them the receipt when in fact you've already paid them to take your trash for that week. So you would be paying double while they make all the profit. Very poor business, and people running it.
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