Home United States West Virginia Berkeley County Public Service Water District

Berkeley County Public Service Water District

251 Caperton Blvd, Martinsburg, WV 25403, USA

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Detailed Information

Place Types Beauty salon
Address 251 Caperton Blvd, Martinsburg, WV 25403, USA
Coordinate 39.5143767,-77.9626442
Website http://www.berkeleywater.org/
Rating 1.6
Compound Code G27P+QW Martinsburg, West Virgi

Openning hours

Monday 8:00 AM – 4:30 PM
Tuesday 8:00 AM – 4:30 PM
Wednesday 8:00 AM – 4:30 PM
Thursday 8:00 AM – 4:30 PM
Friday 8:00 AM – 4:30 PM
Saturday Closed
Sunday Closed

Photos

Berkeley County Public Service Water District

Reviews

Just E (03/13/2021)

I have been a customer for 4 years now and have never missed a payment.. This month, I made my payment ONE DAY LATE.. ONE DAY and they generated a termination letter. If my bill is due on the 4th, why would they terminate me on the 16th? They don't even wait 30 days! I feel sorry for the customers that can't pay their bill. I have always been skeptical when I hear stories of peoples service being turned off when they aren't even 30 days late but now I see it is true. These people are ruthless. What a shame they treat people this way. It would be nice to have other options for water service because these people deserve to be terminated for their practices.

Brittany Johnson (01/17/2021)

Absolutely fed up with this place. Nobody in the office seems to know what’s going on, I always get the run around when I have questions about why they ALWAYS INCREASE MY BILL. Seriously sick of paying $300 every other month because I have a said “leak” that nobody can find. My house was just built, it was recently inspected. RIDICULOUS

Darrell Ambuske (12/29/2020)

Unable to sign in to my account. I had set one up when I paid my first bill and I have not received any since. It’s been almost 5 months. So I tried to sign in but it says that I do not have a online account. Being that the last bill I received was 5 months ago, I do not have my account number and I can not search or create a new account. There should be some other way to verify such as something from your property tax bill since it is only homeowners who are being billed for the storm water bill

Thomas Geiermann (04/03/2020)

I was prepared to have a horrible experience over the phone with Berkeley County Public Water District. I had seen a couple of reviews from people complaining about the service. I had the exact opposite experience. First of all, my call was answered immediately. I spoke to a woman named Jessica who was very friendly and very helpful. She helped me with my issue in a matter of a couple of minutes. She was confidant with her answers and also promised to send me a confirmation email, which I received almost immediately after I hung up from the call. Overall, this was an outstanding customer service experience!

Frances Kondwros (01/10/2020)

My experience yesterday was fantastic. As soon as you hit the doors information is in your face. Stop and read the doors. I found all the info I needed without talking to anyone. I filled out my paper went to the counter. The women who set my account up was super nice and told me about how the water bill works. You have 20 days to pay your bill on time which is due when you receive it. I believe most of the issues you read for reviews is people here don't pay their bills on time and in return they are mad that the company isn't letting them rack up a bill they aren't paying and they get their water turned off. I'll update when we move in. But I don't expect any issues. I'm from Florida and water down there is $225 a month for a family of four.

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