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Tide Cleaners

3267 Bee Cave Rd Suite 115, Austin, TX 78746, USA

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Detailed Information

Place Types Laundry
Address 3267 Bee Cave Rd Suite 115, Austin, TX 78746, USA
Coordinate 30.274368,-97.8010447
Website https://www.tidedrycleanerstx.com/locations/west-lake
Rating 4.3
Compound Code 75FX+PH Austin, TX, USA

Openning hours

Monday 7:00 AM – 7:00 PM
Tuesday 7:00 AM – 7:00 PM
Wednesday 7:00 AM – 7:00 PM
Thursday 7:00 AM – 7:00 PM
Friday 7:00 AM – 7:00 PM
Saturday 8:00 AM – 5:00 PM
Sunday Closed

Photos

Reviews

N Wagner (03/03/2021)

Tide Cleaners generously offered to do a load of laundry at no charge for those who had no water during the recent freezing weather event in Austin. We were without water for ten days and we greatly appreciated having the wash, dry and fold service. Now my water is back on, and I’m using them under normal circumstances, wanting to support a business that helps others during disasters. Plus, it is great to have a time-consuming chore done for you. It’s so nice to bring that big bag of clean, folded items home and put them directly into the closet. Thank you, Tide Cleaners!

Brenda Mason (02/09/2021)

Finding a cleaning business to clean drapes is next to impossible. I was referred to Tide Cleaners by another cleaning business and am THRILLED to find them. The staff was helpful and knowledgeable. The worker on staff when I picked the drapes up was very helpful by helping me carry the heavy drapes to the car. I look forward to doing business with Tide Cleaners, Westlake again. SOOOO very happy to have found a business to clean drapes!

Christina Fajardo (03/29/2021)

Missing items, I had other people's items, they forgot to give us back an entire bag of laundry, meaning we had to drive all the way back, which was super inconvenient. I would not recommend this location. I don't understand why they don't use garment bags for small items like socks and hand towels.

Millicent Smith (12/17/2020)

Service is always excellent. Travis the delivery person is always responsive and provides excellent service. I highly recommend the pick up and delivery service.

Denise Brown (10/12/2020)

THEY WILL LOSE YOUR STUFF.nTried their cleaning delivery service. On 9/3 they lost a silk shirt worn twice that cost $175. Said it had to be lost for 2 weeks before they would file a claim. I had to remind them to file one. At every step, I have had to reach out to see what’s happening (which has been absolutely nothing as far as I can tell). On 9/30, they finally filed a claim after I insisted. On 10/6 I tried to find out what was happening- the VP of Operations still needed to “review my claim.” My blouse has been lost for over a month and there is no resolution. And no outreach at all!!! I’m off to contact BBB.nnDon’t use them!!

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