Map
Detailed Information
- Place Types Car wash
- Address 10760 Westheimer Rd, Houston, TX 77042, USA
- Coordinate 29.7376102,-95.5654608
- Website https://mistercarwash.com/
- Rating 3.9
- Compound Code PCQM+2R Briarforest, Houston, T
Openning hours
- Monday 7:30 AM – 6:00 PM
- Tuesday 7:30 AM – 6:00 PM
- Wednesday 7:30 AM – 6:00 PM
- Thursday 7:30 AM – 6:00 PM
- Friday 7:30 AM – 6:00 PM
- Saturday 7:30 AM – 6:00 PM
- Sunday 8:00 AM – 6:00 PM
Photos
Reviews
They don't clean my mats at all. It took me 1:15 to have my car ready.. it was an issue with the machine. But this happen after 30 minus I get out from the car.and no one came to let us know about the issue. When I spoke to the manager the only thing he said was. . Today is a bad day and it is what it is. I used mister car wash for years whit this type a managers never come back again. And now is not for the time I have to wait. Is for the attitude of this manager. Who needs to be train on customer service
Very nice carwash place.. Never seen such kind staff before.. very helpful and friendly. Also like the view from inside during car wash. The blower leaves few droplets behind but way more worth neglecting.
I have been coming here for a long time (years). The staff at the drive are super... they wave at you whenever I come! Makes you feel like family. The only thing I wish is for the back to be washed better on my SUV. I end up, always wiping down the rear glass and areas. I do not know why but every single time it looks bad/spotty. Maybe the spots are from the soap? But over-all I am pretty happy.
This place deserves zero stars. They broke my side rear view mirror post and the manager denied and lied about it. He tried to say it was broken before I brought it in which was a lie. One of his employees pulled me to the side and told me that they had broken 3 people's car that day. I agreed not to mention his name so that he wasn't fired. I had taken my car there times before and nothing happened but machine must of been off or broken this day. DO Not take your car here or risk your car being broken. They will not take responsibility or pay for damage to your car.
I have used Mister Car Wash since about 1980. Over time your equipment has improved, but has not gotten to the point where human intervention is unnecessary. Ever since Covaid, you have not put personnel on the line to dry/wipe what your equipment does not. That means if you want your vehicle to be clean and without spots it is up to you. That could be avoided. You are adding a soft horizontal wiping brush to the very end of the tunnel but it is not being used efficiently. It misses the hood and windshield and I suppose hits the top surface. The problem areas for SUVs at least, are the side mirrors, they do not get dry, and the entire rear glass and tailgate area is not getting cleaned or dried properly. I think end tunnel vertical drying brushes (not currently there) that also cover the rear back of the vehicle with all equipment properly adjusted could solve all the issues. If not, put humans back on the line with focus on all the problem areas. When you use to have personnel hand drying at the end of the tunnel, I would have given you a 9 mostly. If the drying personnel were trying their best, then a 10.
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