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Vip Cleaners

3788 Cartwright Rd, Missouri City, TX 77459, USA

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Detailed Information

Place Types Laundry
Address 3788 Cartwright Rd, Missouri City, TX 77459, USA
Coordinate 29.5828213,-95.5632074
Website Unknown
Rating 3.2
Compound Code HCMP+4P Missouri City, TX, USA

Reviews

Kim Abdullah (11/24/2020)

I called to see if their hours because obviously its not online here... They were rude the first few seconds, got mad at me because all I hear is oriental music and I couldn’t hear. Didn’t even make it up there to use them. It was a female.

Sony Joseph (01/19/2020)

I lost a shirt from this location in second week of Dec 2019. I went asked them about the process to compensate me. They advised me to come on Saturday and the owner or supervisor is only available on Saturday only. I requested for the phone number of the responsible person so I can talk to them. The lady always gives business card with the location phone number. I called the phone multiple times on Saturdays and it is not reachable on Saturday. I went to them three days f to get some answers on where is my missing shirt. The lady lady was very rude and told me that you attitude is not good and was not anyway trying to solve the issue or giving me an answer. Yesterday I again went over to dry-clean my shirt again at the same location. Same rude attitude on asking about the missing shirt and advising me to call on Saturday. I tried to reach atleast eight times today and not reachable on the locatiion phone. I will never go back to them as they do not even apologize on missing shirt and still showing a bad attitude by advising the customer to come back on Saturdays and talk owner/ manager.

Michael Escobedo (11/18/2019)

Been going here for years never had a problem. Recommend them, wouldn't take my clothes any where else

jose jimenez (09/14/2018)

I have been coming here for over a year and I've never had a bad experience. Ms. Sherry has my clothes even before I get to the door and by far the best customer service I've seen. Always welcoming to the customers. I highly recommend this cleaners to anyone.

stephen sanderson (04/05/2019)

Terrible customer service. The old woman that works there is rude and grouchy. The best interaction that she has to offer is not to speak at all. Used VIP in meyerland for years. Always pleasant and great service. Moved to Missouri City after Harvey flooded our home. Thought this VIP would be comparable to meyerland. What a sad difference. Will not return to this location. Worth driving back to meyerland to avoid this rude treatment.

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