Derby Estates Apartment Homes

Lived here for about 6 months now. Actually turned out to be a better living situation than first expected. Buildings don't look the greatest from outside and afar and I can't speak for all residents seeing as I moved into a recently renovated 2 bedroom apt alone while everything inside had just been gutted and replaced with brand new everything and has turned out to be a pretty nice apt although actually sort of pricey compared to other similarly sized places in Louisville and with the additions of a pool, a gym, laundry facility, and a clubhouse type of lounge area, it seems to have worked out fine with neighbors being respectful as to the apt environment where every sound makes it through the walls. Pretty calm as well with nothing too crazy happening here while I've lived here either. Overall I'd recommend

Worst place to live ever! I Have a leaking in my restroom. I put a request to get it fixed and I am still waiting on them. The ceiling is falling down right now and the leaking is falling just right on the toilet and my bathtub. They have never taken this seriously and my I cannot even take a shower or poop. If you are thinking in moving here, think about it. It is not worst. I am leaving this place as soon as my lease ends.

If I could give these apartments a one star, I would. DO NOT rent from these apartments. There’s so much bad to say. Roach, mold and water turned off every week for hours galore!nMaintenance never show up, and when they do, they only do “temporary” fixes. Mold grows from the air vents, the water in the bathtub keeps leaking hot water and when they do come and fix it, it’s months later and it’s always a temporary fix. There are roaches everywhere and several neighbors of mine have mice. The water is turned off once or twice a week without notice ahead of time or even at all. When we moved in, they said they had shampooed the carpets, but then we found cat poop in the closets and endless clumps of cat hair when we vacuumed. We had to rent a carpet cleaner and the water came out BLACK. Cabinets and drawers are falling apart and have yet to be fixed. The only reason we are still here three years later is because we haven’t had the $$$ to move. When our lease is up, we are GONE. We are so done with these apartments. As I write this, we have no A/C... I have two babies, it’s been off all day and it’s currently 88 degrees out.nnPlease look into other places to move into.

I have been living here for 5 years and in that time I have seen countless people unmanaged this place . For example I have been asking them to fix my carpet they told me they have to get approved for the work but as soon as a tennant move out not 15 days they are replacing and fixing everything in there to get the next person in instead of fixing the tenents apartments that already live here. Just sad I would not recommended living here . please dont move here

If I could give a 0 star review I would. I moved into this complex due to it being the only affordable place when I was a single mom. But the ongoing issues were terrible. The first year alone we had constant hot water issues and I had to boil water for my kids to have warm baths. This complex runs off of boilers which are constantly needing repairs causing the water to be shut off at various times and leaving no hot water. I was literally told to just run the water until it became hot because it had to come from the main boilers. This had to have been thousands of wasted gallons of water, which never did get hot.nnThe ongoing roach issues were never ending.nnThe pool was closed at least 50% of the time. The workout room is only accessable during business hours which does not help anyone working a daytime shift job. They switched management companies at least 3 times in the 3 1/2 years I lived there. So once you get used to one office manager they are suddenly no longer working there.nAnd let's talk about the trash situation. The whole neighborhood next to the complex uses the complex dumpsters as a dumping ground. So they were always overflowing with garbage on the ground.nThere was constant gun shots going off. From residents even who live in the complex. We delt with a drug dealer who lived on our floor and had to call the police due to fights in the hallway. They had people coming to buy drugs at all hours of the night and kept confusing my apartment with the dealers and would try to walk into my apartment! I had to yell through the door after midnight multiple times that they had the wrong address. The apartment complex claimed they couldn't do anything.nThe only good thing I will say is that the maintenance staff, who was extremely overworked due to not being enough of them, were always very curtious and helpful in trying to keep the property cleaned up and there might be a delay in them getting to you due to theirworkload, but they did try.nThere was constant miscommunication on the managements part. When I gave my move out notice, and inquired of my deposit, they refused to do a walk through with me. Blamed it on Covid restrictions. But then even refused and ignored my request for a video walk through. Charged me a late fee due to their miscommunication.nnI would absolutly not recommend this property unless you are in a desperate position. And just be very aware of what your moving into.