Waffle House

Fast, polite service. One of the best grill operators I have ever had. Everything was prepared perfectly, I couldn't have done it better myself.

I worked here 20 years ago and came back about a month ago and nobody does their job except for third shift which is the shift that I worked on. I can't even get a paycheck and when I do I have to gripe about it for two to three consecutive weeks I also am being charged for meals that I don't eat and the company thinks that this is acceptable which it is not and I guess it's going to take a lawsuit to get involved to fix this issue but guarantee that it will be a lawsuit that fixes this issue

Don’t bother calling in a To-go order , they will forget to start it . You get better service from McDonald’s at 4am.

Store Manager Sam is very unprofessional with her employees. Managers under her are allowed to threaten employees in front of sitting customers. There is a big difference in a boss and a leader. A boss manages their employees, while a leader inspires them to innovate, think creatively, and strive for perfection. Every team has a boss, but what people need is a leader who will help them achieve greatness. At this store there are threats and constant write ups. No inspiration or positivity. Management needs to be let go and maybe this store can start to grow into something great again. Until then they will no longer get my service. Friends and family agree.nnPlease be aware of the stress these waitresses are put through on a daily. These waitresses work under management such as Sam and Emily that belittle the staff on a regular. They both are verbally and emotionally abusive and think running this store on fear will make the store run better. The types of interactions that occur between management vs employees are not collaborative they are confrontational, they are not supportive they are threatening. This Waffle House needs to make culture in the workplace as important as your business strategy. It’s too significant to ignore, and shaping it is one of your most important responsibilities as leaders. Having Emily thinking its ok to threaten these waitresses to get her way makes me second guess what kind of leaders Waffle House looks for. Sam's no better talking to her employees like they just don't matter and their voice isn't important and that's not ok. The way your leaders communicate and interact with employees builds the culture of this store. These managers do not empower employees to make decisions, nor make their employees feel supported when interacting with them.nThis staff was recently told that they can try to go above managements heads, but no one will care about what they have to say. They also could care less about work/life balance. They expect you to be 100% about the company and have very little interest in your own mental health or well being. They don't care if you sleep, eat, or have a family life. The verbal and emotional abuse this staff goes through needs to be taken seriously.nnIf management had a positive workplace they would attract better talent, as well as impact happiness and satisfaction in the store, which in turn affects performance of the store. The personality of your business is influenced by leadership in the workplace. Poor leadership leads to poor store performance with unhappy staff as well as unhappy customers.nnWhat are you doing to correct this wrong?

Saturday Jan 2 2021. Happy new year! The Saturday crew was great. I 10&146 waffle house