Map
Detailed Information
- Place Types Plumber
- Address 1019 Quality Cir, Johnson City, TN 37615, USA
- Coordinate 36.3836893,-82.417927
- Website https://www.marcfrancisplumbing.com/
- Rating 4.6
- Compound Code 9HMJ+FR Johnson City, Tennessee
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Marc and Joya went above and beyond to help my wife and I out with out situation we had and without a doubt would use them again and highly recommend them. We encountered a hole in our front yard that we believed was due to something plumbing or septic related. Our home warranty got us in touch with Marc Francis Plumbing. They came and quickly found out what the problem was and set us up for a follow up to repair the issue on a Saturday where they do big jobs. We had to push it back two weekends due to recent very wet weather. However that was no fault of theirs. The communication keeping us up to date from their side of things was very professional and courteous. When Mark got here to do the job he encountered numerous other issues along the way that were unforeseen. He went out of his way and above what was required from him to repair all those issues. My wife and I were really impressed because he dedication to doing a good job was something that Is not often seen anymore. Not to mention he did this all day in miserable weather in the 30's, wet, and in the shade. At the end of the day he did more than required and left us beyond impressed. Thank you for your help.
Shower faucet needed new cartridge. Marc and Adam showed up as promised and quickly made repairs. While here they also addressed a second (unscheduled) issue that had developed and rapidly made the repair to stop that leak as well. Both were very professional, but also very personable. Have used Marc Francis Plumbing for several jobs and they have always performed with excellence.
I had to wait almost 3 weeks for Marc to come out to my home. After assessing my situation, he left without providing me a timeline or an estimate. I only received an email saying that I would not be happy with the options for solution he would provide me but he did not give me any of those options OR provide me any numbers to consider or to compare. It was a very frustrating situation and I am still seeking plumbers to assess and provide estimates for my work. Marc was knowledgeable but I didn't like how he didn't even provide me any estimates of work and made me have to contact him about it. (For what its worth, he did not charge me the service call fee however).
We had our house re-piped due to failing copper water lines. Marc and Adam’s work was exceptional in every way. They were a pleasure to be around and went the extra mile-in the quality of their work and in making certain we had essential daytime water and running water overnight during the project.
I contacted Marc Francis Plumbing concerning a Water Heater leak that was discovered on a Saturday evening and they came out on Sunday to assess the damage and ordered an new water neater. The new water heater was to arrive on Tuesday and they were scheduled to return on Wednesday with the heater to install and set up in our home. However after the heater arrived on Tuesday Marc delivered the heater and installed it that evening. They were friendly, professional, courteous and educational with tips for proper use and ongoing maintenance which we as home owners should be aware of. I would highly recommend Marc Francis Plumbing to anyone needing plumbing services!
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