1st Aide Restoration, Inc.

Best company in town professional and kind

I want to start by saying you can look at other reviews I have left for companies and after over 70 reviews left I haven't left a bad review for anyone until now. OK with that said. Not only was the quality of the work terrible, it was also over priced. I assumed with the high price I would be getting top notch work. I've had to look over their shoulder the entire time. I paid extra to get some rotting boards replaced and I was concerned about the few places they replaced and instead of replacing boards, they just cut a piece out and it looks weird now. When I would email them about it, he would answer other questions but not say anything about the boards. This was about 5 emails that he avoided answering me. Then they came out to paint over it without replying to me about my concerns or even acting like he heard them. When I told the workers about it Danny (the guy handling me) had an attitude. Said he wouldn't replace anymore. I gave in and they painted over my concerned areas and the piece they replaced a 1x1ft cut instead of replacing board. And it does look weird btw. When they replaced the shingles they didn't have clean cuts on the shingles. I had to complain again and get them to fix. Which is really annoying. Of course I had to message them to complain multiple times. Then they painted parts of my house AFTER they did shingles and got white paint on my new black shingles! They didn't say anything like I was not going to see white paint on black shingles everywhere. Had to get him back out for that. Then the work inside the house should have taken 2 days at most. It took them 7 plus days. I had to complain about the employees. There were some days they were here all day and not much has changed. Like one coat of paint on a ceiling of a 10 x 15 room. And they didn't tape or do anything to get a clean line. I want to remind you that they wern't the cheapest quote. I expected quality work. In one room they didn't even take the light fixture off. Needless to say. Try a different contractor

I purchased a home these people did the restoration on after a flood. I wasn't going to post, but after finding sparks coming out of a ceiling fan they improperly hung, which could've burned down the house, I'm livid and felt I should post. When I found things wrong and sloppy with their work I called the owner of this company and he was very rude because I did not own the house when the disaster happened now was I the one who contracted with them to do the work. All of the above was on the invoice and paid for.....(1) poorly hung fan, fire hazard (2) crooked chair molding (3) missing shelves in the laundry and pantry closets (4) dryer vent system missing (5) The over the stove microwave hung so high you need a ladder to use the microwave. The entire bill was $41K. I may not be able to do anything now, but I can assure all.... I'd NEVER use them if I had any disaster. NEVER NEVER NEVER

1st Aide Restoration came to my rescue after an emergency flooding in mynkitchen. The crew went straight to work demolishing the floor in short ordernthen installed the fans to start the drying process. After drying was completed the new floors were installed by a most talented man & his helper. Their attention to detail could not have been better. The entire group @ 1st Aide Restoration have been most professional & attentivenduring the entire process. This is the group you want in your home.

After some large hail producing thunderstorms swept through Walkertown, my elderly mother thought her shingles might be damaged.nn1st Aide Restoration came out to look at her home and found that there was no damage to the roof.nnI was shocked at their honesty. Because they did not get paid to come out and get on the roof to check it. So they did not make any money this time, and they said just call them again the next time I need anything.nThey did a great job of building a relationship of trust with our family.nnIf you are getting quotes on Storm Damage or Water Damage, you might want to give them a chance to look at your job.