Image Makers Salon & Spa

I was very disappointed in my experience with Image Makers and my wedding hairstyle. My hair is very long and fine, which I spoke with the stylist about before my trial. I told her my hair did not hold curl well and that it would take a lot of hairspray to keep a formal style, but that I’ve had my hair done for several events by another stylists and it always stayed with the right products, so I know it’s not impossible for my hair to look nice in a formal style. After my trial I didn’t even make it home before my hair had completely fallen and was a tangled mess. There was no hairspray or anything holding the curls in.nnThat evening my mom called the salon and spoke with the owner, Amanda who assured us that wedding day hair would be a million times better and that the stylist just didn’t use the right products. She said they had never had wedding day hair fall before and that if it did she would personally come fix my hair on wedding day. Although I was very worried about keeping with this salon, we decided to stay because of the promise that Amanda made.nnWhen wedding day came ALL of my bridesmaids hair fell (we all have very different hair types) and so did mine, within 30 minutes of the stylists leaving. We tried to get ahold of Amanda to either come herself or send the stylists back and all we got in return was a message that said “sorry to hear that, hope you have a great wedding anyway.” There was plenty of time between when we contacted her and my ceremony, they could have come back.nnI am so disappointed in this salons lack of concern for how our hair looked on my wedding day, and their general lack of knowledge regarding hair types. Clearly they have no idea how to do my type of hair but instead of saying that and letting me find a stylist who could they took our money and left me with tangled, ratty hair before I even made it to my first look. I am also very disappointed that Amanda would promise something she had no intention of keeping, just so we wouldn’t go somewhere else.nnI would caution any bride considering Image Makers for their big day to look into other options and find a salon who cares more about making you happy and ensuring your hair is perfect for your big day than getting a paycheck.

Lisa B. was awesome! I got a 1hr massage from her and she was extremely knowledgeable, efficient, and super kind! Had the most amazing experience with her getting a massage for the first time and would recommend her to anyone!

My friend had booked this company for her wedding. They arrived in the morning and told us that they only had 3 hours to do 9 people’s hair. There was no communication before hand to let anyone know that they would be leaving by 11. They were very unprofessional and rude. Multiple people in the group were not pleased and had to have it fixed. They went as fast as possible and did not take time to tease or curl anyone’s hair before putting it in the updo. They stated they did not know how to work with certain hair types and didn’t know how to hide pins. Would not recommend esp for your big day.

The staff here are very friendly, helpful, and talented. I took my wife and daughters here for a spa day and everybody left happy and relaxed.

Service was AMAZING and loved my hair!!! Definitely a keeper.