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Maids of Honor

3433 S Campbell Ave suite k, Springfield, MO 65807, USA

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Detailed Information

Place Types Laundry
Address 3433 S Campbell Ave suite k, Springfield, MO 65807, USA
Coordinate 37.1517101,-93.2967626
Website https://www.maidsofhonor.com/
Rating 3.8
Compound Code 5P23+M7 Springfield, MO, USA

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Katie Struckhoff (03/02/2021)

After being a loyal customer for over 4 years with flexibility, on time payments, referrals and generous tips, I made a request to have the same cleaner or at least someone who had been to my house before so I would not have to show a new person around and explain the cleaning each time a new cleaner came. After missing my last cleaning date and not calling to reschedule, they called and informed me they could not fulfill my request due to their high turnover and that my 2400 sq. feet house was not a big enough to warrant one of their regular cleaners. Instead of at least making an effort to try to keep a great customer they insulted me. The cleaning job I had been getting during the pandemic was minimal at best but I had stayed a loyal customer. This is extremely unprofessional and uncaring for their loyal clients. I was having them clean every two weeks.

Mark Sponsler (03/02/2021)

I wish I could reply directly to the owner's comments on Katie Struckhoff's review. I'm sad to say it, but the owner is a liar. Perhaps she has us confused with someone else. They have NEVER been locked out and we have never insisted on the same person. I work from home and they have our garage code. We have expressed a preference, but never insisted on the same person. We've only requested they send someone who had been to our house before. A score of 3.8 on Google should tell something about their service.

Natasha Jones (03/02/2021)

The office staff are always very professional, courteous, and understanding of special requests. The cleaners are sweet and want to do an excellent job. Very pleased.

andrea maddy (08/04/2020)

Update to their response: they did not refund the full amount. They did a “partial” refund even though no work was done. Charging for a “trip fee” to do NO work. Unacceptable and was not a resolution!nnMy sister hired you guys to clean my house before I moved in. I showed up and nothing was done. There’s food on the counters, in the appliances. Dust everywhere. It’s awful. And we were told you did a deep clean in the kitchen and bathrooms. I have videos them at show you most definitely did not do anything. It’s gross. And the manager refused to do anything about it and charged my sister anyways. Anyone want to see videos of how gross it is message me! And I’ll try to post in comments. DO NOT HIRE! Ugh!

Ginger Palmer (10/06/2020)

We have used their service now for a few months! We were extremely impressed the first time they came out. The next time our cleaner had a trainee with her and it wasn’t as great as the first time. I love that they will use the specific products I leave out for them to use.

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