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Ang' (12/24/2020)
consistently get poor attitude from the cashier's at this store for the past 4 yrs. my most recent visit I was checking out and saw the cashier was not wearing mask, I stepped back to physically distance. once I did this she was rude and gave me mad attitude.nfound out that evening that I had recently been exposed. so you are welcome shell cashier! think before you take this action personally, someone may be trying to protect you! do yourself a favor and go anywhere else.
Leroy Brown (01/01/2021)
you have a very young spanish guy thats very rude and I really think Im not the only one that feels that way.....I work for a hospital and had to wait on him to do a thinkless task so I left before I was late for work. I really hope he finds a job he likes....thanks
Benjamin Chef Rico Rodriguez (10/13/2020)
The young lady was rude amd very unprofessional and the manager was no better I was denied my feul rewards . whats the point of having it if I can not receive my full benefits. They are lazy at this location and refuse to help manager amd employee they both need to be replaced by people who know what they are doing never again. Freaking idiots
The Flash (06/07/2018)
I went to this Shell for over thirty years, back when Mac owned it. He sold it, but I kept coming. The staff was always great, no complaints. HOWEVER, one day I decided to use the automated car wash and watched in horror as the rotating brushes literally peeled a lengthy piece of trim right off my car and twisted it into a pretzel! I fully expected the owner to take care of the damage, which was minimal, and the manager on duty felt that they would as well. Sadly, the corporate owners in Jacksonville told me that they would NOT accept responsibility because they could not determine that their carwash was defective in any way - even though I had a witness to what happened in the car behind me! Between me and the other members of my family, we were spending $150-200 a month at this station. Not anymore! They have now lost $1800-2400 a year from a 30-year loyal customer over not wanting to fix a $100 piece of trim on my car that their machine damaged. VERY shortsighted if you ask me. I'll never be back because now I know that I can't trust them, and I want to be able to trust the people I do business with.
dania magee (10/14/2017)
Extremely disappointed for the first time. I was filling a Mazda SUV in the handicap and called for assistance. Waited around 5min and started myself butt the pump was not working correctly, Called again and again to the point that I had to move to another pump. I called again before something was wrong. I was getting so irritated and upset, I only wished I would have had the opportunity to speak to an owner because I would have terminated inmidietly the 2 girls outside smoking and the 2 inside re training
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