Travelodge by Wyndham Williamsburg Colonial Area

The room was nice but we didn't have internet and the coffee maker hadn't been cleaned in forever. Their website stated that breakfast would be served but because of COVID they didn't serve anything. I think they should've had pre-packaged muffins /snacks instead but that's just my opinion. I'll be staying somewhere else next time.

Please note that parking is on the ground floor under the hotel. The two levels of rooms on the second and third floors are only reached by stairwells.nnNo breakfast was available.

I was looking for a room to stay and asked for a weekly rate for a standard room and one guest. They wanted to charge me over $300 but charged another guest $225 a week to stay there. They pick and choose their prices and I don’t think that’s fair or good business.

Front desk was very hospitable. Quiet area. Clean. Would definitely come again.

My husband booked the room on line. When we arrived The young girl who checked me in wasn't very pleasant. She seemed upset when I asked to see the room before I paid. The room seemed to be clean with no bugs in site. So I paid for two nights but had to ask for a receipt which seemed to upset her as well. You have to exit the lobby to to get to the rooms. As we got off the elevator the smell of marijuana was very strong. Which I didn't smell earlier. We joked about it and went to our room. I had called down to the front desk to get the password for the WiFi and no answer after 4 tries. I went back down to the office and there were 2 very young girls and seemed to be there mother. I requested the password and gave it to me and I explained I had called several times but no answer. She said they didn't know what to do and the other girl left. My husband doesn't sleep well and he said another guest had multiple people coming and going out of there room through out the night. Another guest was up all night playing very loud music and partying all night into early morning (3 am). They were a way from us didn't hear the music unless you went out our room. I felt this is a drug area. The TV was fuzzy not a clear picture. The bathroom door is a slide plastic door. Which I fugured to make it wheel chair accessible.nNot for sure if all the rooms are like this. The ice machine was beeping until someone unplugged it. I assume it didn't work. We stayed on the second floor in room 401. The bed was very soft and got up with my hips and back hurting. Paid for two nights but will try to get a refund for one and stay some where else. The location was close to restaurants but I don't recommend staying here. It was posted in the lobby as well as the door that the office was open at 7 am and breakfast was durning certain hours. Well the office was not open and all doors were locked. I had to go back to the room and called the front desk and I had gotten the young lady out of bed. I was told they didn't serve breakfast or coffee and the manager would have to give me a refund. Went back down to turn in the key and the manager was there told me I would receive my refund in 5-10 days.