Western Plumbing

They are big help in getting right parts when hard to find them

Best outfit around!

Don't waste your time with this company! They do not respond to emails nor do they return phone calls. Terrible customer service.

Western Plumbing of Bozeman gave me great service on a water heater installation. My review comments will center around billing. The purpose of these reviews are to help us with our due diligence correct? Anyway, my job was an easy removal of the old heater with an install of the new one in the same location. The technician was efficient and got the job finished inn1 hour and 25 minutes. On the bill that was sent to me, I was charged for 2 hours. When I went to discuss this with them, the front counter person said that they bill time when leaving the shop. Don’t know if all service companies in Bozeman do this, but this is where reviews can inform. So I let this person know that I was 5 minutes away. That would make the total job time 1 1/2 hours. It was then stated that this was close enough to 2 hours and that the job was completed quicker than some other installations they have completed.nDoes that matter for billing?nI was thinking it would nice to have a business where one can bill 9 or 10 hours in an 8 hour day.nSo this review is for those who are shopping companies performance and their billing practices.

Great people and efficient business