La Quinta Inn & Suites by Wyndham Pocatello

I was so excited to stay here.nStaff was nice and helpful.nPlumbing wasn't great and shower wouldn't drain.nRoom cards constantly stopped working and we would have to go back to front desk daily and get new cards.

It was okay, I LOVED the people that work here they were what made this place the BEST experience. What dragged it down was the doors that were hanging loose off of hinges and bags over doors next to the pool, once in the pools themselves as you swam someone else’s hair would gather on your arms and swimming suit which was disgusting, while I was swimming there was a hole in the bottom of the pool that shot up extremely hot water we got small burns from it, in the hot tub there was a bigger hole and it had very hot water out of it as well, with no precautions anywhere to tell us to avoid these areas.. we burnt ourselves again. We tried to avoid these holes after we found them, Good thing we aren’t miners. The rooms were nice and spacious, but both beds were firm and hard, the pillows were small and square making it hard to sleep.

We stayed in a suite for our honeymoon, which was nice. The jetted tub worked well, but the fireplace, in-room phone to call the front desk, and coffee pot didn't work. They did bring a replacement pot within 15 minutes of walking down to the front desk. All together not a bad stay but could have been better.

My favorite place in Pocatello! Love that the pool and hot tub are open 24 hours and it's dog friendly. Helpful friendly staff as well. I'll be back!

Bed bugs! I was waiting in the lobby for a reservation I made online to come through at about 1:30 a.m. (I had decided to stop here because I was too tired to continue my trip home) when a couple came to the desk asking for a refund because their room had bedbugs. They showed the lady at the desk pictures and she called her supervisor and asked what she should do. She then informed the couple she could refund their stay or she could place them in another room and check it for bed bugs before they stayed in the new room, however, if they chose to stay in the new room, they would be charged for their stay. I immediately started working on canceling my reservation and explained to my 6 year old daughter who was sitting next to me on the bench in the lobby that we would not be staying there. She was disappointed because it was 1:30 a.m. and I had woken her from the car to take her into the hotel and she wanted to go to bed. When I explained to her that we wouldn’t be staying there because there were bugs in the beds. She asked if they were like the bugs that were next to her on the bench we were sitting on! I took pictures of the bugs and notified the lady at the desk. She came and looked and said, I don’t know if they’re bed bugs but they’re definitely bugs. We left immediately. I decided to just drive the rest of the way home because I was well awake after all this. We finally got home at 3 a.m. and I undressed myself and 6 year old and three year old before we even came into the house and put our clothes into bags and left the bags outside on our front porch and we all took showers to hopefully make sure that if any bugs were transferred to our clothing or hair while we were sitting on the bench in the lobby that they wouldn’t be transferred into our house. After I got my girls into bed, I went back out and removed my 3 year olds car seat from the car and Lysol wiped all of our seats. Then changed my clothes a second time to make sure anything that may have been transferred to my car, and then my clothes while I was cleaning the car, would not be transferred to my house. Hopefully my extreme efforts were effective and we don’t end up with bedbugs in our house! Ten minutes of sitting in this hotel lobby is the most disgusting ten minutes I could ever have dreamed of. I’m still going through the efforts now to make sure every item that potentially came into contact with their bedbugs will be cleaned and cleared of any potential bed bugs.