San Diego Walk In Tubs

Jason Goodall and his team at San Diego Walk In Tubs are the rare exception in today's consumer world of sales. Jason and his staff are professional, thorough and above all exceeded my expectations.nnI recently had Jason's company install a walk in tub in my 1939 beach cottage. The crew from demolition, installment and restoration were great. They were on time, efficient, polite and professional to a person. Jason was present almost daily to supervise the site.nnBest of all, the new tub is phenomenal! Just what the doctor ordered and is paying huge health dividends daily. I would highly recommend Jason Goodall and San Diego Walk in Tubs to all who are even entertaining the idea of investing in their home. The most important selling feature is Jason is a 15 year local businessman who guarantees his product and workmanship for life.nnOnce again, thanks Jason and your entire crew for all of your help in my bathroom renovation! Job well done!

After years of seeing TV commercials for walk-in tubs, the time came to seriously consider putting one in our house. All the companies you've seen on TV can't hold a candle to San Diego Walk-In Tubs and Jason Goodall in particular. From the mobile showroom that enables you to actually sit in several different models so you know what you're getting, to the start-to-finish service, San Diego Walk-In Tubs sets itself apart from all the others.nnThe overall project from demo to full install was done quickly. Every day they laid down tarps to protect flooring and used an exhaust fan to draw out as much fine construction dust as possible. Each night they cleaned up the bathroom so that it was usable overnight. Jason was on-site several times to see how the project was going and was never more than a phone call or email away if there were any questions or issues. We are very particular when it comes to our home, so this attention to detail was much appreciated.nnHaving read other reviews for this company, I had a pretty high expectation. That said, I am well aware that unexpected things always arise and this project was no different. What was different was how responsive Jason was to addressing the issues. After the final day was done and the final check written, we came across some things that couldn't have been noticed until using the new tub for the first time. With other companies, you will get the run-around and find that responsiveness drops way down once the bill is paid. That was NOT the case with Jason. He was super responsive to every issue I brought up and worked tirelessly to make sure he addressed each one to my satisfaction. There was no delay, no run-around, no 'extra' charges. I think that is one of the things that most impressed me about working with Jason and San Diego Walk-In Tubs.

I would have given this company 4 stars except for one Item: They remodeled my bathroom at a cost of $33000.00. WOW! Everything was fine except for one item. A recirculating water pump for instant hot water in the bathroom that retails for $500.00 plus installation. The pump has never worked properly. Over a year has passed and despite many requests for repair of the pump Jason & Co. still haven't fixed the pump and the pumps warranty will expire soon. Jason etc. will not answer my emails or return my phone calls. So, if you don't mind being ignored by Jason etc. after you pay them for the work and don't expect Jason to keep his promises to take care of any problems showing up after you pay him, then go for it.

My Mom and I(Robin) are very happy with the work Jason and S.D. Walkintubs Inc. provided for our family. We usually shy away from having work done in the house while We are still living in the home. But I must say Jasons team was mindful of my concerns and brought in all the items he would need so the running in and out was brought to a minimum. (That is so important to me). He also encouraged my family and I to watch (our choice) some of the work that was being done. We had a new toilet installed and a walk-in-tub installed. My major concern was my extensive tile work and how much of the tile would get interrupted . I was pleasantly surprised to know that any tile that was disturbed would be replaced. (Jason did find the exacted tile at Home Depot).and all tile was replaced as needed. I am impressed and would recommend Jason and San Diego Walk-in-Tubs to anyone that's looking for this type of work. Neat,Clean and Swift installation of my unit and great replacement of my tile work that was necessary to accomplish the work. I was impressed.