Glen Hills Apartments

I had a great experience at Glen Hills Apartments! As a college student attending UW-Milwaukee, the apartments were a very affordable option to rent and live within close proximity of campus. The office staff were always extremely friendly and accommodating towards me. They also have an excellent maintenance staff who immediately responded to any of my requests and kept the property up to date in general. As a runner, I also really enjoyed living across the street from the oak leaf trail. I highly recommend Glen Hills Apartments to anyone looking to rent in the greater Milwaukee area!

It is a well-maintained apartment complex. The front staff are always available when you need help and the Maintenance/handimen are prompt and thorough in responding to calls, e.g. sink plugged, dishwasher not working properly. I've been living here since Nov of 2019. Front staff also try to make the experience of living at Glen Hills fun and involving. Given the size and location of the Complex, I can endorse its quality of life.

RENTER BEWARE- They are NOT pet friendly as advertised. They don't even allow small caged animals like hamsters, gerbils, rats, etc. They turned away tenants with excellent credit scores and rental history because of it and were not very nice about it. I knew it was too good to be true... very disappointed I wouldn't even bother trying with this place.

PLEASE READ- If you are looking for a safe place to live I would NOT recommend Glen Hills apartments. We moved here in hopes of finding a better community and what started out to be good turned into a disaster. The landlord Donna is extremely misleading, and is very inconsiderate of complaints. Never satisfied any issues within the community except for maintenance issues. We had a very noisy and obnoxious tenant who kept violating the lease by disturbing peace during all hours of the day AND night. We had no idea who all had been in and out of her unit but we had complained about it to Donna for 6 months! After numerous of calls to the police the tenant began taking the complaints personal. After one police complaint our vehicle was stolen that same night. It was very suspicious but nothing could be done besides filing a police report. They overcharge for rent and don’t have any security as it is well needed considering the tenants they allow to live here and the surrounding areas on the other side of the tracks. The tenants smoke lots of Marijuana in the buildings and Donna does nothing but send out reminder emails. I was pregnant and complained about this several times. IF YOU HAVE ANY PROBLEM WITH A TENANT SHE WILL TAKE HER TIME APPROACHING THEM. She is afraid to confront them alone and will try drag you in to the confrontation. It took her 6 months...6 months to confront the tenant we had issues with. Even after she confronted the tenant, she still did not take any action. Her response to us was “it’s apartment living, what do you expect”. It really hurt us that nothing was done. I kept all of my email complaints in a thread and the only option she ended up offering was for us to get out of lease early and that was AFTER I threatened to get her manager involved. She does NOT care about the community, safety, or happiness of tenants. I would have loved to continue living here if the community was REALLY as appealing as she made it seem when we had our showing.

Donna is selfish and misleading about the community. After about a week of living here you will begin to notice each building reeks of marijuana. She only sends out reminder emails and never addresses tenants you complain about. Vehicle damage and theft is not uncommon. I would NOT live here if you have children, or if you are concerned about the safety of your property. For these prices they have absolutely NO security and she is a very unprofessional landlord. Think twice before signing your lease.