DiSalle Real Estate

I am beyond disappointed with Disalle as a whole, I decided to reach out to an agent to help me sell my home since I currently live over 3 hours away from the home I was selling. I decided to go with Joe after meeting with a few agents because he had reached out to me a few times before I decided to list with an agent to sell my home. The first issue arose when I received a message from a neighbor who informed me they called the police because someone was in my home at 10:30 at night with a flashlight and the door was left open, this was also the same day of an inspection. I tried and failed to get ahold of Joe for three days who’s phone was off. I called the office to find out what was going on and was put in touch with Dan. Dan informed me that Joe would not be working due to personal reasons and he would be taking care of my listing. Days went by and I had heard nothing so I called Dan to request to be released from my contract since Joe was gone, no one thought to inform me of this, and they were scrambling to cover everything (which Dan had expressed), he was incredibly rude and disrespectful to me raising his voice and yelling the details of the personal issues going on in their family, which I will not detail because it was very unprofessional of Dan to tell me, they are personal and I should have never been involved (I have never been spoken to this way by a “professional” or felt more disrespected) after repeatedly asking to be released from the contract he refused. Joe eventually came back to work and time after time I was unable to get ahold of him. After asking him the week prior twice to make sure there were not any appointments at the house on a certain weekend that we would be in town we were surprised by the buyer, their agent, and their whole family. We had another emergency issue the week before closing that I was also unable to get ahold of Joe for. To top off this experience Joe did not attend the closing for the full time but stopped by. I cannot imagine a worse experience.

Great people, great agents!