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Shell

5918 Smith Rd, Brook Park, OH 44142, USA

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Detailed Information

Place Types Car wash
Address 5918 Smith Rd, Brook Park, OH 44142, USA
Coordinate 41.4035192,-81.8046142
Website https://find.shell.com/us/fuel/10009830-5918-smith-rd
Rating 3.7
Compound Code C53W+C5 Brook Park, OH, USA

Openning hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Photos

Reviews

Gabby Burda (11/27/2020)

Born and raised in Brook Park. Every time I go to this Shell location for anything(I use to stop for gas, lotto and alcohol), I have had negative experiences. If you want to see the finest Brook Park has to offer, have at it at this Shell location. Good luck if the regular sweet lady isn't on the clock. Poor customer service. No social distancing. The customers are rude. They cut in line and stand on top of you waiting in line. Better off going across the street to Circle K. I am just shocked at how nasty people can be. This is a pandemic, people. Funny, no matter how crowded it is at Circle K, social distancing is adhered to. Gasoline prices are not competitive at this Shell station, either.

Faith Thomas (10/21/2020)

The customer service representatives are fantastic! So friendly and helpful! And the gas is always the cheapest in town! It's very close to my house and these people have always made me feel as though I am part of a tight knit community...

Richard Hunt (02/21/2021)

How do you sell lottery but can't cash wining tickets this location had no problem taking my money but it is like I'm inconvenience them to try to get my winnings wow the man telling me to go every where else to cash it why should I have to drive around to get my winings when I bought my ticket from this location I'm tired of the customer service at this location Maybe Shell Corp should evaluate there customer service protocols at this location ud83dude21ud83dude21ud83dude21ud83dude21ud83dude21ud83dude21

Mandy Humphrey (01/22/2021)

Worse customer service I've ever seen. The old lady that does lottery in the morning is so RUDE!!!!!

Connie Palumbo (01/17/2020)

Use to always go to this Gas Station but lately with the turn over in help it has gone down hill. Yes they have big winners with lottery but so not going there anymore as there seems to only be one Clerk who is actually professional and smiling. If she is not there the clerks refuse to key in lottery tickets unless the card goes through...God help you if it does not as it is given back with no attempt to hand key in the numbers....clerks eating right on the front end...ignoring a customer till there conversation is through. Seriously! I have run a front end of this kind of establishments...I have run the lottery machines...never would I treat customers what i have seen these past few months. Sad because it use to be my go to stop for gas...lottery and when my children wanted a snack after school.

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