Map
Detailed Information
- Place Types Real estate agency
- Address 6055 Boymel Dr, Fairfield, OH 45014, USA
- Coordinate 39.3142623,-84.499622
- Website https://rookwoodproperties.com/details/?propID=93&rmwebsvc_id=9
- Rating 3.1
- Compound Code 8G72+P5 Fairfield, OH, USA
Photos
Reviews
They just want you money no costumer service was waiting one year for basic things like the toilet
I would not advise anyone to rent through this company. My apartment flooded on April the 28th due to the unit above me and it'll be two weeks tomorrow and nothing has been done. The accommodations that were offered were unethical. They offered me a 100 dollar concession to stay and live in the unit while they fix everything as if it was going to be an easy fix.My apartment smells awful and there is water damage and holes throughout the ceiling in my place. In addition the counter in my kitchen has detached from the wall due to the flood. Their other accommodation was move to a different unit for 350! When that was offered I was blown away! Why do I have to pay to move to a different unit. if the flood wouldn't of happened there would be no need for me to move. I've reached out to legal aide and the health department and they have been working diligent to rectify the situation. I reached out to corporate( Jeremy Kanter) He seems to stand on Amanda accommodation. I've been a resident with this company since 2013 and never in a million years would i have thought they would treat a loyal tenant thats been loyal through the ups in downs in such manner! BEWARE!!! This is the third time my apartment has flooded btw.Of course theres more details, but too much to write. I simply wanted out of my month to month agreement due to the circumstance and unethical accommodations. My children and I are displaced due to this and they insist that we stay there with the foul odor and mess in general. I've been documenting everything; calls, emails, pictures and videos of my home, voicemails from them and anything maintenance have done. So far no repair have been done. Only un-secure fans with no backs which are unsafe for my small children and two dehumidifiers which had my apartment 84 degrees. Yet they want me and my children to stay there! I even still payed my rent for may and cant even stay there! I DO NO RECOMMEND! They require a 60 day notice and they dont care about your nor your family. Their apologies are not sincere and their customer service is not up to par!
This is a nice little apartment complex with great management and timely maintenance response. The apartments are great quality for the price. Unfortunately it's right behind Receptions Event Venue, so weekends can be very loud with bass from the sound systems, sometimes with parties going on past midnight, even on Sunday nights. It seems like the noise level is worse depending on which way your apartment faces. I would rate these apartments 5 stars except for that big problem. It's the main reason we're moving, which is too bad because I would have liked to stay here longer.
Convenient location, nice neighbors and the management team is always on top of thier tasks. Reasonably priced as well.
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